EE wrote:
Paul B. Gallagher wrote:
Earlier this evening, I wrote:
On my machine, the page
<http://www.bajafresh.com/corpfeedback.php> shows a Captcha at
bottom, and below that what appears to be the top edge of their
red "Submit" button (cf.
<http://www.bajafresh.com/storefeedback.php>), but not enough of
it that it's clickable -- just as you say. I tried filling all
required fields, that didn't help.
On second thought, that sliver may be clickable after all. The
"Submit" button at <http://www.bajafresh.com/storefeedback.php>
doesn't trigger a cursor change from a pointer to a hand as most
links do, but it works nevertheless, via a javascript. The red
sliver you see also appears to be clickable in the same way -- I
tested by leaving the entire form blank and ignoring the Captcha
and just clicking it, and the site responded by telling me I needed
to enter my first name.
It's still poor design (they hard-coded the height of the box
containing all their fillable fields and made it too small), but if
your objective is functionality, you may have it after all.
How is somebody supposed to know the exact address of the feedback
page? The only link from the hostname alone was "contact us", which
did not lead to "storefeedback.php". The latter page did indeed have
a submit button.
When I went to the main contact page <http://www.bajafresh.com/contact>,
I saw two links, "General Feedback," which pointed to
<http://www.bajafresh.com/corpfeedback.php>, and "Store Feedback," which
pointed to <http://www.bajafresh.com/storefeedback.php>. There was more,
but those were the two that seemed most interesting.
As a general rule, if you mouse over well-formed links without clicking,
the target URL appears in the status bar. You can also right-click the
link to choose "Open Link in New Tab," "Open Link in New Window," etc.,
and the context list also includes "Copy Link Location."
So that's "how somebody's supposed to know..."
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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