A tip: Outlook 2000's "group by conversation" view is a *great* way to view
a folder containing ebase posts.
View>Current View>By Conversation Topic.
cheers,
jon
========
Jon Stahl, Program Manager
ONE/Northwest: Online Networking for the Environment
[EMAIL PROTECTED] http://www.onenw.org
206.286.1235 x15 ICQ: 16742255
Subscribe to ONEList--ONE/Northwest's monthly email newsletter about using
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> -----Original Message-----
> From: Walt Daniels [mailto:[EMAIL PROTECTED]]
> Sent: Friday, March 16, 2001 2:00 PM
> To: TechRocks Support
> Subject: [support] RE: Overwhelming Support List
>
>
> Even before the merge of the two lists, I had a filter set to put both of
> them in the same folder. One of the great things about the eBase
> list is the
> very rapid response, day, night, or weekend. In fact the response time we
> saw to list questions was one of the major factors of our deciding to use
> eBase. This response time can only be maintained by having
> experienced users
> listen to the newbie chatter.
>
> I don't read every entry. I look at the subject line. If it contains
> something I know the answer to, I probably read it. If it
> contains something
> that I am having a problem with, I do read it. If it contains something I
> know nothing about, I probably don't read it. I find getting the
> individual
> emails better suited to my purposes than the digest. With the digest it is
> hard to look only at the interesting items. I know there are mail readers
> that read digests as if they were individual emails, but I don't
> have one of
> those. I save all the emails and frequently do a search on my old mail for
> answers.
>
>
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