Hi All,
I am not sure that I have EVER posted to the group (I am sorry to be a lurker!) I'm
accustomed to listserve volumes ebbing and
flowing, and where I can, because I've been around the 'net for quite some time and am
by profession a computer systems
developer, I try to lend a hand wherever I can, when time permits. Unfortunately of
late, time has NOT permitted.
I volunteer in companion animal welfare issues areas locally. I have been frustrated
to learn how disorganized the animal welfare
movement can be and how confusing it is, and how little many small "rescue groups" are
able to make use of technology as a real
TOOL rather than as something that kind of "uses" them! I try to focus my efforts on
helping change this, and part of that has been
learning about eBASE myself, making some use of it for the groups I work in, and
keeping an ear to the ground on the listserv.
I think that filtering, subject line policies, and so on can be INVALUABLE; I also
wonder whether identifying a cadre of "super-users"
might help, and putting a FAQ together to post periodically to the list about people
willing to help with this or that kind of question.
I'm sure others out there have seen this done on Usenet news groups as well as larger
discussion lists. I know the volume gets to
be a problem, still, I think that unless it is clear to interested people that there
are multiple smaller lists with different specialties, new
users might not think to consider posting to one list or another. I guess that is a
constant dilemma, because I operate a discussion
list and know that one person's idea of what is pertinent can be a LOT different from
what another person thinks is -- and my list has
quite a narrow focus, so I see this less than some other lists.
I'm a little afraid that the nature of the kind of lives led by the people who use
eBASE might create problems. What I mean is that so
many of us are volunteers, in small groups where the volunteers do EVERYTHING in the
organization, that few of us probably have
a lot of time to sit down and write an email message or work through a problem with
someone! I don't like the idea, but it has
occurred to me -- though I try, like everyone else, I am sure, to help wherever I can
find that time!
Best,
Linda
3/22/01 4:04:26 PM, "Rainie Jueschke, CFRE" <[EMAIL PROTECTED]> wrote:
>Liz,
>
>I'm in agreement with Walt, having a mix of new and experienced users is essential.
>If the community isn't diverse, questions may
not get answered and problems
>may not get solved.
>
>
>
>Liz Gans wrote:
>
>> Thanks, Barry, for your good advice. In fact, our best approach might be to
>> do just as you say: help subscribers learn how to set digests, filter their
>> email, and search their own archives.
>> -----Original Message-----
>> From: Ashton Computing & Mgt Svcs [mailto:[EMAIL PROTECTED]]
>> Sent: Friday, March 16, 2001 8:40 AM
>> To: TechRocks Support
>> Subject: [support] Overwhelming Support List
>>
>> A number of folks appear to be bailing from this list in sheer despair at
>> the volume of mail that's been coming through. I've seen this happen on a
>> number of lists over some years on the internet. There are better ways of
>> handling it.
>>
Linda Saffell
[EMAIL PROTECTED]
List Owner, PGFerals discussion group
Prince Georges Feral Friends, Inc., a 501(c)(3) charity
http://www.pgferals.org/
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