Arnie Stewart <[EMAIL PROTECTED]> asked a lot of questions,
most of which I'm incapable of answering but...
>an HP Deskjet 720C color inkjet printer
>(a beauty, but will NOT print from DOS!).

My guess is that your problem isn't DOS incompatibility
per se so much as the lack of a DOS driver for the
darned thing. HP make great equipment but decided
(immediately after I bought my 540c) that they would
commit themselves to Windoze, damn their eyes.
However, if you try their fax-on-demand service, you
should be able to get the document which spells out
all the PCL codes for you which you can put into a
.BAT file (or several) to set up the printer to work.
An alternative is the HP Customer BBS (if it's still
running--I failed to reach it last time I tried)
which contains (contained) a bunch of drivers for
various models.

Also note that in DOS, it's not uncommon for the
printer driver to be part of the application--for
example, most wordprocessors ask you to choose a
printer definition when you install them, and that
will work only from within that program. The 540
was not one of the printers listed in WordPerfect 5.0
but it included a "make printer definition" program
which enabled me to use another HP model as a basis
and insert the relevant escape codes for the features
I use--a long process, rather nerve-wracking for a
non-techie like myself, but it works pretty well.

Anyway, I do have the DOS driver for the 540 but I
think the 720C uses PCL 5, in which case it wouldn't
be much help unless you are able to get into its
innards and revise the command codes.

You don't say where you are but here's the HP contact
information I have:

HP FIRST FAX 1-800-333-1917 for fax-on-demand info

HP DOWNLOAD SERVICE (U.S., no toll-free, alas)
(208) 344-1691

COMPUSERVE: GO HPPER

INTERNET: Anonymous FTP at IP Address 192.6.71.2
or ftp-boi.external.hp.com

DRIVER ORDERS (24 hr, 6-day-a-week service) at
(303) 339-7009 [and pray you get somebody who
actually knows models and compatibilities! better
still, check the Fax info and FTP site first.]

PARTS & ACCESSORIES ORDERS:

U.S. 1-800-538-8787
Canada 1-800-387-3154
Europe/Africa/Middle East (31) 20/547 999
Australia/N.Z. (03) 895-2895
Latin America (525) 326-40-00
Japan (03) 331-6111

HTH,

Judyth <[EMAIL PROTECTED]>

To unsubscribe from SURVPC send a message to [EMAIL PROTECTED] with 
unsubscribe SURVPC in the body of the message.
Also, trim this footer from any quoted replies.

Reply via email to