On 27 Jun 99 at 20:32, Constant Brouerius van Nidek wrote:
>>There are some international companies who are reputable and who
>>stand behind their products but than you have to buy a whole system
>>and you will find out that if you opened the box yourself your
>>guarantee tends to be void. In this respect there are also some local sales
>>points where you can get a good price and a three or six months guarantee
>>but only for a complete system. So with my system which I replaced bit by
>>bit and piece by piece I do not fall in that category. And they all give you
>>a system full with Winblows and can not understand that you are not planning
Fortunately we are not locked into this situation. For most new users
Winblows is probably adequate for their internet "toasters", that is until
they try to install a new program or one of their existing programs glitches
and trashes their registry or other config file. Then they get to learn the
simple pleasure of reinstalling their whole system. Some of them will even
come to the conclusion that their has to be a better way. If they pursue this
idea then their "toasters" will be transformed into personal computers that
reflect their real needs and interests instead of the marketing departments
in Redmond, Washington or Silicon Valley.
>>to use it. And principally they all will blame the software for hardware
>>problems. Try to prove your point!! And older computer parts are very
All the time the hardware OEMs and resellers are blaming the software for
your problems. Of course their suggestion often is "you need to upgrade to
W98, blah blah blah".
>>I am not really complaining but if I see how easy it is e.g. in
>>Singapore or in Europe, Australia or the States, then I am a little
>>jealous. And mail order is no viable option. They charge you heavily
>>on import and their is always the chance that you even do not get
>>your goods at all.
I kind of figured that mail order was probably not a very good alternative,
but I have been wrong before. It sounds like need to cultivate a good
relationship with as reliable dealer as you can find and make yourself
valuable to him/her by referring other business to them and make sure they
know this. This way you might have a little more leverage in this business
relationship since they can then figure that you will stop referring your
friends, family and acquaintances to them if they stop treating you well.
This is especially true if their are viable alternatives. Of course this
could all be pie-in-the-sky if they don't care about making you a repeat
customer. I wish you luck.
Regards,
Dale Mentzer
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