Over the years this has happened to me 2 or 3 times. It has happened to others as well. It required a call to the "Albuquerque" number. Last time was in Mexico where I could get incoming calls but not make outgoing. (Time before that was in Germany on the way to Turkey and couldn't register at all. When in Mexico had access to another T-M phone and called the 505 number from it. I was not charged for the call. When in Turkey, had to pay for the call using a landline.
...mike --- In [email protected], Glen Bogle <[EMAIL PROTECTED]> wrote: > Right now I'm sending this note from Israel after a 12 hour layover in > Amsterdam. I touched down in Amsterdam and switched on my phones. One > of them was a prepaid account with Vodafone NL. It found its network > right away. The other was my T-Mobile US account. I switched on my > phone and I couldn't sign on to any of the four networks. I knew > something was amiss. Tried calling T-Mobile's foreign roaming number > collect but of course T-Mobile has blocked the number from accepting > collect calls. The only other thing I could do was to call from my > prepaid Voda account. I had contacted T-Mobile before I left to make > absolutely sure that my international roaming was in order and I was > assured that it was. Well, maybe on one level it was, but the > technician determined that it wasn't all set up. He set it up for me, > but in the process I ended up spending 20 euros on the international > call to Albuquerque to their tech support. I fully intend to write a > letter to T-Mobile's customer satisfaction office in Bellevue when I > return and suggest that they give me a $26 (20 Euro equivalent) credit > on my account. There's absolutely no excuse for them to do this. I > roamed last May with no incident. Why they had to gum things up and > not provision it all properly is something I don't understand. The > best I can suggest is that if you intend to use international roaming > you make absolutely sure with T-Mobile that they make sure it's all in > order before you go otherwise you may have a large international call > bill as well. > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com ------------------------ Yahoo! Groups Sponsor --------------------~--> Has someone you know been affected by illness or disease? Network for Good is THE place to support health awareness efforts! http://us.click.yahoo.com/Rcy2bD/UOnJAA/cosFAA/G6uqlB/TM --------------------------------------------------------------------~-> - - - - Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
