Thanks to all who responded to my post. T-Mobile has replied to my written inquiry and I have posted it below.
Now, I just have to make a decision. Cheers! Gab ********************** Thank you for taking the time to contact T-Mobile. I understand your only concern with updating your rate plan is if the feature for T-Zones for $2.99 with the 300 SMS/30MMS would still be available. At this time our policy is that you may lock in to any rate and keep that rate until you decide to change your plan. Currently the promotional $39.99 1000 anytime minute with unlimited nights plan has T-Zones for $4.99 and this feature does not include the additional sms and mms in the bucket. Now if you are interested in the night minutes you could add it to your current plan for $4.99. If you would like the new promo plan then you would have to pay for the sms feature which based on your usage I see that the $6.99 1000 sms feature would cover your text messages. I reviewed your picture messages and I don't see you use that feature so much. If you wanted the new plan the picture messaging would be $.25 per picture or $2.99 for 30 mms. I see based on what you are currently paying and what you can get with the current plan you would come out owing less each month with just adding the $4.99 unlimited nights feature on your account. If you would like the new plan and have everything that you have now you would be looking at the monthly access of $39.99 + $6.99 sms + $4.99 t-zones + $2.99 for 30 picture messages for a total prior to tax of $54.96. If you keep your current plan you have the charge of $39.99 + $2.99 t-zones + ($4.99 unlimited night if you want this feature)= $47.97 before tax. Basically you would save 6.99 by keeping your existing plan. I know this is a lot of information to review, but I wanted to take the time and give you a break down with both options so you can make a sound decision. I hope that this will answer all of your questions for you. If you have any further comments, questions, or concerns feel free to contact us at anytime. Thank you for choosing T-Mobile. It's been my pleasure to assist you today. Have a great day! Sincerely, Sarah Customer Care Specialist T-Mobile USA **************************************** --- In [email protected], "davidinwc" <[EMAIL PROTECTED]> wrote: > Why not email T-M support and get a reply in writing? They respond > to email questions within 24 hours most of the time. > Some grandfathered features do stay. Eg. I have the grandfathered > intl. roaming rates that were raised by a factor of 2 to 10 times > (depending on country about 3 years ago. I changed my plan a couple > times after that and still was able to keep that feature. (I checked > before changing.) I haven't made any changes the past couple years. > > ...mike > > --- In [email protected], "gtf8326" <[EMAIL PROTECTED]> wrote: > > I currently have the $39.99 plan with 600 anytime minutes with > > unlimited nights & weekends. In addition, I have the Tzone at $2.99 > > and the extra 300 SMS for $2.99 > > > > I am thinking of swithching to their new promo plan for $39.99 with > > 1000 anytime minutes with unlimited nights & weekends. > > > > My question is, if I switch, will I lose my TZone rate plan of $2.99 > > and be charged the current rate of $4.99? And under my current TZone > > package, it includes 300 SMS - is this also included in the current > > $4.99 TZone rate plan? > > > > I have called TMO CS and got 2 conflicting responses. I would > > appreciate some input from others who have switched plans recently. > > > > Best Regards, > > Gab - - - - Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
