My area code and exchange: (646) 919-xxxx. My location: NYC
Last night i had a major problem with my voicemail, and maybe it had something to do with the voicemail conversion. I live in NYC, and I was underground in the subway for about 1 hour. A friend called me and told me she had called me me earlier (when I was underground) and had left a voice message. I called my voicemail and sure enough, there was 1 new voicemail message waiting for me. I wondered why I wasn't sent a text message. So I tested it out myself. I called my cell from a landline phone and left a voice message. Ten minutes later, still no text message. I called my voicemail through my cell, and 1 new message was waiting for me. What was going on? I called tmobile to get it straightened out. The first idiot i spoke to told me to master reset my whole phone. Okay, done. Tried again, and I still wasn't receiving text messages informing me of new voice messages when I had them. I called T- Mobile back, and the rep told me it had something to do with voicemail conversion and my market may be undergoing the conversion, so he couldn't put in a trouble ticket on my phone (samsung x475). So for an hour and a half, we were on the phone, back and forth trying to get this thing to work. I think you can understand my frustration!! It was going totally BONKERS. Whenever I called my voicemail and hung up, my own telephone number would call me back. Weird! When I answered, it hung up on me after 5 seconds. Then it would call back, even after I rejected the call. This would go on and on until i turned off my phone. I had about 30 missed calls in a matter of 10 minutes. When I turned it back on, it was fine-- until I called my voicemail! So what did the rep do? I told him to just change my phone number to a NYC area code and exchange that had already undergone the voicemail conversion. That way, I wouldn't have to go through this craziness every day. Instead, he just reset my whole voicemail so i had to set my password, redo my greeting, etc. Anyone ever experience this? This is crazy. Does anyone know when the conversion for (646) 919-xxxx will happen? Thanks! - - T-Mobile-US on Google Groups: http://groups-beta.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
