A few weeks ago ,the week of July 4th (I think it might have been either the 7th or 8th,I know I posted about it in some other forum) my system switched over,I no longer get the SMS messages telling me I have a voicemail (which more often than not failed to appear in a timely fashion)-and get an instant notification that I have a voicemail.The morning I had alot of trouble with voicemail and no one who was calling that particular number was able to get through-it was extremely frustrating as it happened to coincide with a day that I was not in my office and was completely unreachable for an entire morning via phone (my secretary had a great morning ! )-but now as soon as I get a voicemail,I get the voicemail indicator icon,also on my phone a screen pops up to let me know I have a new voicemail as well.It was a frustrating experience,but in the end I am much happier with this system.I've never been a big text message person,so I often would miss the SMS for voicemail....
( my area code/exchange...917-215) --- In [email protected], "pongtipp" <[EMAIL PROTECTED]> wrote: > My area code and exchange: (646) 919-xxxx. > My location: NYC > > > Last night i had a major problem with my voicemail, and maybe it had > something to do with the voicemail conversion. I live in NYC, and I > was underground in the subway for about 1 hour. A friend called me > and told me she had called me me earlier (when I was underground) > and had left a voice message. I called my voicemail and sure > enough, there was 1 new voicemail message waiting for me. I > wondered why I wasn't sent a text message. So I tested it out > myself. I called my cell from a landline phone and left a voice > message. Ten minutes later, still no text message. I called my > voicemail through my cell, and 1 new message was waiting for me. > What was going on? I called tmobile to get it straightened out. The > first idiot i spoke to told me to master reset my whole phone. Okay, > done. Tried again, and I still wasn't receiving text messages > informing me of new voice messages when I had them. I called T- > Mobile back, and the rep told me it had something to do with > voicemail conversion and my market may be undergoing the conversion, > so he couldn't put in a trouble ticket on my phone (samsung x475). > So for an hour and a half, we were on the phone, back and forth > trying to get this thing to work. I think you can understand my > frustration!! It was going totally BONKERS. Whenever I called my > voicemail and hung up, my own telephone number would call me back. > Weird! When I answered, it hung up on me after 5 seconds. Then it > would call back, even after I rejected the call. This would go on > and on until i turned off my phone. I had about 30 missed calls in > a matter of 10 minutes. When I turned it back on, it was fine-- > until I called my voicemail! So what did the rep do? I told him to > just change my phone number to a NYC area code and exchange that had > already undergone the voicemail conversion. That way, I wouldn't > have to go through this craziness every day. Instead, he just reset > my whole voicemail so i had to set my password, redo my greeting, > etc. Anyone ever experience this? This is crazy. Does anyone know > when the conversion for (646) 919-xxxx will happen? Thanks! - - T-Mobile-US on Google Groups: http://groups-beta.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
