On Aug 25, 2006, at 19:23, DJ Palmieri wrote: > Sorry -- ready.... > > About a month ago, after a year of no issues at all, my phone calls > started > rolling right to VM without ever hitting my phone. I have all my > bars, no > gaps in coverage and could make phone calls. I started working > with their > Tech support and they suggested I try a TMO phone since I've been > using an > unlocked phone. I've done so and the calls still went to VM. My > husband > has a TMO phone and it was happening to him as well. Now they've > did a > "switch" and I'm not sure what that means but I had already > purchased a new > phone thinking it was my phone. So they calls don't go to VM any > longer but > now my phone (not a TMO phone) as well as my husband's phone (a TMO > phone) > will reject the SIM cards out of the blue and a couple of power up/ > down will > fix it but is very annoying. TMO put a huge tower here where I > live and as > I said -- the bars are always there -- but now TMO is telling me > it's my SIM > and I'll have to go to the nearest store and purchase/transfer over > to a new > one. > > This really is a brief version but I'm sorry it was such a short > reply but > in all the years I've had wireless service I have never had > anything like > this happen before and a resolution that just doesn't seem to be on > the > horizon. I'm not very educated regarding how this whole wireless > thing > works and when I do talk to Customer Service the folks helping > there do not > seem to know what I'm talking about either (I only make suggestions > after > getting advice from various forums) so thanks for listening and if > anyone > has a suggestion I'm all ears.
When these things happen and believe me they happen with *all* services at one time or another you just have to be patient and work with the situation. Just keep escalating the problem until it's fixed. Contact the corporate office if nothing is happening. Just recommending someone to go somewhere else with that something else also being unknown is no solution. To suggest that other services don't have problems is sort of naïve. - - T-Mobile-US on Google Groups: http://groups.google.com/group/T-Mobile-US _ _ Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/T-Mobile-US/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
