That is what I thought. So, I'll uninstall WE 9 and reinstall then try again. Thanks ----- Original Message ----- From: "Chris Skarstad via Talk" <[email protected]> To: <[email protected]>; "Window-Eyes Discussion List" <[email protected]>
Sent: Wednesday, April 08, 2015 6:15 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer


You can not download the full version of Window-eyes 9.1 from the web. you simply can not do it, no matter how you slice it. You can download an upgrade file, but not the full version of 9.1. I think that's a neat idea that the AI squared guys should think about doing in the future, as a lot of companies are moving away from delivering their programs on physical media.





On 4/8/2015 4:57 PM, [email protected] via Talk wrote:
Hi, that's what I'm saying! He needs to remove the version installed from the CD from his computer! Download window eyes 9.1 install that. See if that helps? Thank you.

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 5:28 am, Tom Kingston <[email protected]> wrote:

No you can't. As has always been the case you can only download the 9.1 upgrade to install on an existing installation of Window-Eyes.

Tom


On 4/8/2015 2:19 PM, [email protected] via Talk wrote:
Hi, yes you can.thank you.

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 3:29 am, Loy via Talk <[email protected]> wrote:

I installed from the WE 9 CD and tried to install the upgrade, that's when I got the message that it could not upgrade this version. I haven't uninstalled yet. Can you download a full version of 9.1?

----- Original Message ----- From: "net bat via Talk" <[email protected]> To: <[email protected]>; "Window-Eyes Discussion List" <[email protected]>
Sent: Wednesday, April 08, 2015 1:00 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer


if it still won't install use a full install cd useing narrator or nvda and arrow to custom and use the emergency removal tool that is on the cd. i don't think this option is availible with the 9.1 downloadable upgrade.

-----Original Message----- From: [email protected] via Talk
Sent: Wednesday, April 08, 2015 12:17 AM
To: Loy ; Window-Eyes Discussion List
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer

Hi, completely remove your older version! And then try the install of the new version.thank you.

Warm Regards, Brendon Donohue

On 8 Apr 2015, at 6:15 am, Loy via Talk <[email protected]> wrote:

I installed WE 9 from CD on a new Dell 8.1 computer and then downloaded and started to install 9.1 update and I get a message that this version of WE installed on computer will not update with this update. What can I do?
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