I have the paid version and that is what I was asking about.
----- Original Message ----- From: "[email protected] via Talk" <[email protected]>
To: "Tom Kingston" <[email protected]>
Cc: "Window-Eyes Discussion List" <[email protected]>
Sent: Thursday, April 09, 2015 6:14 AM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer


Hello! Again, yes you can! Through the window eyes for office offer! I would kindly ask! That if you do not like how I support the other people! To please do not read my emails or respond to me! We are all not perfect! And we all make mistakes.I'm only trying to help out where I can!

:)

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 8:09 am, Tom Kingston <[email protected]> wrote:

Again, Brendon, no! He cannot do that. The 9.1 he will download is an upgrade, not a full installation. It requires Window-Eyes to be installed in order to upgrade that existing installation.

Again, I apologize for my bluntness, Brendon. But you really need to do your homework and read what I and others say compared to what you've said before answering every question on this list. You're offering a considerable amount of incorrect information. And you often think I've said what you have when in fact it is the complete opposite.

Regards,
Tom


On 4/8/2015 4:57 PM, [email protected] wrote:
Hi, that's what I'm saying! He needs to remove the version installed from the CD from his computer! Download window eyes 9.1 install that. See if that helps? Thank you.

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 5:28 am, Tom Kingston <[email protected]> wrote:

No you can't. As has always been the case you can only download the 9.1 upgrade to install on an existing installation of Window-Eyes.

Tom


On 4/8/2015 2:19 PM, [email protected] via Talk wrote:
Hi, yes you can.thank you.

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 3:29 am, Loy via Talk <[email protected]> wrote:

I installed from the WE 9 CD and tried to install the upgrade, that's when I got the message that it could not upgrade this version. I haven't uninstalled yet. Can you download a full version of 9.1?

----- Original Message ----- From: "net bat via Talk" <[email protected]> To: <[email protected]>; "Window-Eyes Discussion List" <[email protected]>
Sent: Wednesday, April 08, 2015 1:00 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer


if it still won't install use a full install cd useing narrator or nvda and arrow to custom and use the emergency removal tool that is on the cd. i don't think this option is availible with the 9.1 downloadable upgrade.

-----Original Message----- From: [email protected] via Talk
Sent: Wednesday, April 08, 2015 12:17 AM
To: Loy ; Window-Eyes Discussion List
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer

Hi, completely remove your older version! And then try the install of the new version.thank you.

Warm Regards, Brendon Donohue

On 8 Apr 2015, at 6:15 am, Loy via Talk <[email protected]> wrote:

I installed WE 9 from CD on a new Dell 8.1 computer and then downloaded and started to install 9.1 update and I get a message that this version of WE installed on computer will not update with this update. What can I do?
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