Okay, Brendon. So we both learned from Mark about the difference with Window-Eyes for Office, which is not what Loy is running. So he cannot download a full install of 9.1.

Yes, I know you're trying to help. But no, I am not going to ignore incorrect information that is going to waste the time of others or cause them more problems because you don't want to hear it. The purpose of this list is to help each other. That is what I'm trying to do. And if I post incorrect information I welcome a correction.

Regards,
Tom


On 4/9/2015 6:14 AM, [email protected] wrote:
Hello! Again, yes you can! Through the window eyes for office offer! I would 
kindly ask! That if you do not like how I support the other people! To please 
do not read my emails or respond to me!  We are all not perfect! And we all 
make mistakes.I'm only trying to help out where I can!

:)

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 8:09 am, Tom Kingston <[email protected]> wrote:

Again, Brendon, no! He cannot do that. The 9.1 he will download is an upgrade, 
not a full installation. It requires Window-Eyes to be installed in order to 
upgrade that existing installation.

Again, I apologize for my bluntness, Brendon. But you really need to do your 
homework and read what I and others say compared to what you've said before 
answering every question on this list. You're offering a considerable amount of 
incorrect information. And you often think I've said what you have when in fact 
it is the complete opposite.

Regards,
Tom


On 4/8/2015 4:57 PM, [email protected] wrote:
Hi, that's what I'm saying! He needs to remove the version installed from the 
CD from his computer! Download window eyes 9.1 install that. See if that helps? 
Thank you.

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 5:28 am, Tom Kingston <[email protected]> wrote:

No you can't. As has always been the case you can only download the 9.1 upgrade 
to install on an existing installation of Window-Eyes.

Tom


On 4/8/2015 2:19 PM, [email protected] via Talk wrote:
Hi, yes you can.thank you.

Warm Regards, Brendon Donohue

On 9 Apr 2015, at 3:29 am, Loy via Talk <[email protected]> wrote:

I installed from the WE 9 CD and tried to install the upgrade, that's when I 
got the message that it could not upgrade this version.  I haven't uninstalled 
yet. Can you download a full version of 9.1?

----- Original Message ----- From: "net bat via Talk" 
<[email protected]>
To: <[email protected]>; "Window-Eyes Discussion List" 
<[email protected]>
Sent: Wednesday, April 08, 2015 1:00 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer


if it still won't install  use a full install cd useing narrator or nvda and 
arrow to custom and use the emergency removal tool that is on the cd. i don't 
think this option is availible with the 9.1 downloadable upgrade.

-----Original Message----- From: [email protected] via Talk
Sent: Wednesday, April 08, 2015 12:17 AM
To: Loy ; Window-Eyes Discussion List
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer

Hi, completely remove your older version! And then try the install of the new 
version.thank you.

Warm Regards, Brendon Donohue

On 8 Apr 2015, at 6:15 am, Loy via Talk <[email protected]> wrote:

I installed WE 9 from CD on a new Dell 8.1 computer and then downloaded and 
started to install 9.1 update and I get a message that this version of WE 
installed on computer will not update with this update. What can I do?
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