I got it by reinstalling.
----- Original Message -----
From: "Steve Clower via Talk" <[email protected]>
To: "Tom Kingston" <[email protected]>; "Window-Eyes Discussion List"
<[email protected]>; <[email protected]>
Sent: Thursday, April 09, 2015 2:52 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
Hello,
If a retail copy of Window-Eyes is in use, and a replacement is needed,
we can furnish a copy either on CD or via download. Please contact us
directly at (802) 362-3612 or [email protected] for more
information.
Thanks,
Steve
On 4/9/2015 2:38 PM, Tom Kingston via Talk wrote:
Okay, Brendon. So we both learned from Mark about the difference with
Window-Eyes for Office, which is not what Loy is running. So he cannot
download a full install of 9.1.
Yes, I know you're trying to help. But no, I am not going to ignore
incorrect information that is going to waste the time of others or
cause them more problems because you don't want to hear it. The
purpose of this list is to help each other. That is what I'm trying to
do. And if I post incorrect information I welcome a correction.
Regards,
Tom
On 4/9/2015 6:14 AM, [email protected] wrote:
Hello! Again, yes you can! Through the window eyes for office offer!
I would kindly ask! That if you do not like how I support the other
people! To please do not read my emails or respond to me! We are all
not perfect! And we all make mistakes.I'm only trying to help out
where I can!
:)
Warm Regards, Brendon Donohue
On 9 Apr 2015, at 8:09 am, Tom Kingston <[email protected]>
wrote:
Again, Brendon, no! He cannot do that. The 9.1 he will download is an
upgrade, not a full installation. It requires Window-Eyes to be
installed in order to upgrade that existing installation.
Again, I apologize for my bluntness, Brendon. But you really need to
do your homework and read what I and others say compared to what
you've said before answering every question on this list. You're
offering a considerable amount of incorrect information. And you
often think I've said what you have when in fact it is the complete
opposite.
Regards,
Tom
On 4/8/2015 4:57 PM, [email protected] wrote:
Hi, that's what I'm saying! He needs to remove the version installed
from the CD from his computer! Download window eyes 9.1 install
that. See if that helps? Thank you.
Warm Regards, Brendon Donohue
On 9 Apr 2015, at 5:28 am, Tom Kingston <[email protected]>
wrote:
No you can't. As has always been the case you can only download the
9.1 upgrade to install on an existing installation of Window-Eyes.
Tom
On 4/8/2015 2:19 PM, [email protected] via Talk wrote:
Hi, yes you can.thank you.
Warm Regards, Brendon Donohue
On 9 Apr 2015, at 3:29 am, Loy via Talk
<[email protected]> wrote:
I installed from the WE 9 CD and tried to install the upgrade,
that's when I got the message that it could not upgrade this
version. I haven't uninstalled yet. Can you download a full
version of 9.1?
----- Original Message ----- From: "net bat via Talk"
<[email protected]>
To: <[email protected]>; "Window-Eyes Discussion List"
<[email protected]>
Sent: Wednesday, April 08, 2015 1:00 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
if it still won't install use a full install cd useing narrator
or nvda and arrow to custom and use the emergency removal tool
that is on the cd. i don't think this option is availible with the
9.1 downloadable upgrade.
-----Original Message----- From: [email protected] via Talk
Sent: Wednesday, April 08, 2015 12:17 AM
To: Loy ; Window-Eyes Discussion List
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
Hi, completely remove your older version! And then try the install
of the new version.thank you.
Warm Regards, Brendon Donohue
On 8 Apr 2015, at 6:15 am, Loy via Talk
<[email protected]> wrote:
I installed WE 9 from CD on a new Dell 8.1 computer and then
downloaded and started to install 9.1 update and I get a message
that this version of WE installed on computer will not update with
this update. What can I do?
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"For God sent not his Son into the world to condemn the world; but that the
world through Him might be saved." John 3:17
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