Hi Brenda,
I am using the latest TBird and WE under W7 32 bit but not having the
problems you outlined. Are you useing the TBird app and if so, try
disabling it and see what happens.
To me, there doesn't seem to be a need for the app and have not used it
for a long time.
Over what time period have you been experiencing these problems? If it
has just started then maybe you could try using the restore feature to
take your system back to an earlier time prior to the commencement of
the lockups etc.
Cheers
Neville.
On 12/04/2015 12:13 PM, Brenda via Talk wrote:
Hi Terry
Your problem is a little different than mine. When I used W-E 8.4 and
latest TB I did not hav e this problem. It is only with W-E 9.1.
Opening messages causes TB and W-E to freeze. And I do not use a
Braille display.
Brenda
On 4/11/2015 9:41 PM, Terri Pannett wrote:
I reported a similar problem a few days ago and I still don't have an
answer. I'm using an earlier version of WindowEyes and a BrailleSense
U2 display. I have to press the context key and the down arrow key
and the enter key to open a message. Speech will read the message,
but sometimes the message won't appear on the braille display. I have
to close the message and try again.
Please, someone, figure out something.
Terri Amateur radio call sign KF6CA
On 4/11/2015 3:07 PM, Brenda via Talk wrote:
Hi Jim
I don't have an issue with deleting only when I try to open a message in
Thunderbird. For now I reply to a message in order to read it. Sometimes
a short message or one from QVC is readable by opening the message, but
since things freeze so easily I haven't tested every possibility.
I have turned off AVG, opened a message with W-E 9.1 turned off.
Thunderbird does NOT lock up or freeze on its own.
Opening a message in plain text doesn't make a difference.
I have cleared my cash in TB and it is set as high as it will go.
I have tried to read emails with and without TB enhanced with no change
- always freezzes when I try to open an email.
**With W-E 9.1 running and a message freezing in TB, I force a close
with ALT F4.
I do not use the preview pane.
When I re-open TB, I have to turn the preview pain OFF using F8.
**When I access the W-E control panel and check the version it says 9.1
BUT when I go to the website it says I'm using W-E 9.0.
I'm trying to just leave it until Monday, but it is driving me nuts. I'm
a scairty cat when it comes to uninstalling programs, but am wondering
if I should try uninstalling and reinstalling W-e 9.1. I have done
updates since Window eyes 7 without any uninstalls.
Thanks for any help/input.
Brenda
On 4/11/2015 5:20 PM, Jim via Talk wrote:
Larry and Brenda, What is the exact problem that you experience when
deleting messages? I receive a lot of eMail and I use the delete key
on my computer quite frequently. I have very little problems and when
I have a problem with the delete key, I press the context menu key and
arrow down to delete and this always works. Cany you shead a bit more
light on your particualr issues? <KF8LT><JIm Wohlgamuth>.
On 11-Apr-15 10:21, Larry Higgins via Talk wrote:
Brenda, I regretfully can't offer you any solution to your issue,
because I'm having exactly the same problem when deleting messages
from my inbox. It doesn't happen every time, only intermittenly. I
was just hoping that someone can kill two peoples problems with one
solution, if at all possible.
On 4/11/2015 8:38 AM, Brenda via Talk wrote:
good morning
Thank you Tom and Larry for the info on copying and pasting a link
for converting youtube to mp3. I will follow your instructions and
check out songr (?) once I can read your emails without Thunderbird
freezing.
I can open and start to read an email, but when i tap the arrow or
other key to silence speech and arrow around, thunderbird freezes,
Window Eyes quits speaking and alt-tab doesn't work. When I am
finally able to ALT-F4 to close T-bird things work again, BUT when I
re-open T-Bird I have to use the numpad mouse to get to my inbox and
then I have to ALT F8 to get rid of the reading pain.
fortunately, I am able to type this email with T-bird and I can read
emails on my iPhone, but I would really like to get this issue fixed.
win 7-64, W-E 9.1 latest Thunderbird, AVG security
(malware bytes and spybot are run manually)
Any suggestions on what I can do to fix this would be greatly
appreciatexd.
thanks
brenda
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