Hi Jim
I don't have an issue with deleting only when I try to open a message in Thunderbird. For now I reply to a message in order to read it. Sometimes a short message or one from QVC is readable by opening the message, but since things freeze so easily I haven't tested every possibility.

I have turned off AVG, opened a message with W-E 9.1 turned off. Thunderbird does NOT lock up or freeze on its own.
Opening a message in plain text doesn't make a difference.
I have cleared my cash in TB and it is set as high as it will go.
I have tried to read emails with and without TB enhanced with no change - always freezzes when I try to open an email.

**With W-E 9.1 running and a message freezing in TB, I force a close with ALT F4.
I do not use the preview pane.
When I re-open TB, I have to turn the preview pain OFF using F8.

**When I access the W-E control panel and check the version it says 9.1 BUT when I go to the website it says I'm using W-E 9.0.

I'm trying to just leave it until Monday, but it is driving me nuts. I'm a scairty cat when it comes to uninstalling programs, but am wondering if I should try uninstalling and reinstalling W-e 9.1. I have done updates since Window eyes 7 without any uninstalls.

Thanks for any help/input.
Brenda


On 4/11/2015 5:20 PM, Jim via Talk wrote:
Larry and Brenda, What is the exact problem that you experience when deleting messages? I receive a lot of eMail and I use the delete key on my computer quite frequently. I have very little problems and when I have a problem with the delete key, I press the context menu key and arrow down to delete and this always works. Cany you shead a bit more light on your particualr issues? <KF8LT><JIm Wohlgamuth>.

On 11-Apr-15 10:21, Larry Higgins via Talk wrote:
Brenda, I regretfully can't offer you any solution to your issue, because I'm having exactly the same problem when deleting messages from my inbox. It doesn't happen every time, only intermittenly. I was just hoping that someone can kill two peoples problems with one solution, if at all possible.

On 4/11/2015 8:38 AM, Brenda via Talk wrote:
good morning
Thank you Tom and Larry for the info on copying and pasting a link for converting youtube to mp3. I will follow your instructions and check out songr (?) once I can read your emails without Thunderbird freezing.

I can open and start to read an email, but when i tap the arrow or other key to silence speech and arrow around, thunderbird freezes, Window Eyes quits speaking and alt-tab doesn't work. When I am finally able to ALT-F4 to close T-bird things work again, BUT when I re-open T-Bird I have to use the numpad mouse to get to my inbox and then I have to ALT F8 to get rid of the reading pain.

fortunately, I am able to type this email with T-bird and I can read emails on my iPhone, but I would really like to get this issue fixed.
win 7-64, W-E 9.1 latest Thunderbird, AVG security
(malware bytes and spybot are run manually)

Any suggestions on what I can do to fix this would be greatly appreciatexd.

thanks
brenda

_______________________________________________
Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared.

For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/larryhiggins22%40comcast.net. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com


_______________________________________________
Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared.

For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/wohlggie%40gmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com

_______________________________________________
Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared.

For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bjnite%40windstream.net. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com


_______________________________________________
Any views or opinions presented in this email are solely those of the author 
and do not necessarily represent those of Ai Squared.

For membership options, visit 
http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com.
For subscription options, visit 
http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com
List archives can be found at 
http://lists.window-eyes.com/private.cgi/talk-window-eyes.com

Reply via email to