All fixed thanks to the info Brendon posted - Adobe is talking again
with Window eyes and Avg, etc.
The fix is within Adobe XI. See instructions below.
Thank you Tech Support (esp Dave) and also Brendon for sending the solution.
Brenda
On 4/30/2015 4:03 AM, Brendon Charles Donohue via Talk wrote:
Hello,
Please see instructions below. Yes, this is something in adobe Reader that
you have to disable.
1. On the Edit menu, click Preferences.
The Preferences window opens.
2. In the Categories list on the left, select Security (Enhanced).
3. In the Sandbox Protections area, clear the check box Enable Protected
Mode at start up and every other checkbox.
4. Click OK.
For more information, see the Adobe website:
http://helpx.adobe.com/reader/using/protected-mode-windows.html
Give this a try.
Thank you.
Brendon Donohue.
-----Original Message-----
From: Talk
[mailto:[email protected]] On
Behalf Of Larry Higgins via Talk
Sent: Thursday, April 30, 2015 1:21 PM
To: Window-Eyes Discussion List
Subject: Re: Adobe XI, W-E 9.1 and AVG 2015
Sorry, I should make one correction. I was not using AVG when having my
issues with Adobe Reader. Nevertheless, you still might give it a try.
It certainly couldn't hurt.
On 4/29/2015 10:10 PM, Larry Higgins via Talk wrote:
Have you tried downloading the
Adobe Reader installer from ninite.com? I played hell with the reader
for about a week after getting my Windows 8.1 system, until people
suggested that I do this, and for some reason, it took care of this
very issue. I simply couldn't get anything but a few lines of a
document to read, couldn't move forward at all, but after installing
the reader from Ninite I was good to go.
Good luck,
Larry
On 4/29/2015 9:30 PM, Robert Byers via Talk wrote:
I can't read any Adobe at all.
That is since WE 9.
Rob.
On 30/04/2015 5:19 AM, Brenda via Talk wrote:
good afternoon list
I just spent the afternoon working with very patient Dave from W-e Tech
Support with a conflict between Window eyes 9.1, AVG 2015 and Adobe XI.
Window Eyes will NOT read the drop down menus (I think that's the right
word - File, view ect...) in adobe XI while AVG 2015 is enabled.
He said he is not aware of anyone else having this problem. Sooo,
please if you are having this issue please let tech support (and me)
know. OR if you have a solution, please let me know.
For now, I can use NVDA to read the menus although it is a pain to do,
at least it is a work around.
Thanks for any help you can give me.
Brenda
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