A couple of things here. First of all, do you have Web Root Secure Anywhere as your antivirus package? If so, get rid of it immediately as WE is not white-listed for that software thus it will eat things it's not supposed to. My husband and I know that one from experience and had to have that removed from two machines.
Secodn of all, my husband called AI Squared for a clean installation of WE 9.3 and this was set up for him. I would suggest you do the same for WE 9.4. Both of these put together should solve your problem. Karyn Campbell, Illinois USA, karyn1...@gmail.com and likely Viper Antivirus on both machines. Using WE 9.4 on HP Pavilion running Windows 10 with Office 2013 and I.E. 11 as default browser and Asuss convertible laptop running Windows 10 with Office 2013 and I.E. 11 as default browser and Vipre Antivirus on boht machines. _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com