Hi all. I'm curious if anyone else is experiencing the following
issue with the Window-eyes office addin being unable to load in Word
2016. I have an Office 365 subscription and am running the current
builds of Windows 10 and Window-eyes. Although the Office Helper runs
in Excel, it will not run in Word. It always appears unchecked and
when I check it under Options Addins, the value does not stick. I've
tried uninstalling, reinstalling and repairing Office, uninstalling
Window-eyes, deleting my default profile, running the Window-eyes
emergency removal, reinstalling Window-eyes before and after Office.
Needless to say, none of these troubleshooting steps have achieved
the desired result. I have tried different configurations in Word's
trust settings and even found the relevant registry keys for the
Window-eyes office addin. Although the correct registry binary value
for load behavior should be 3, Word always manages to change it to 2
upon relaunch.
Since I've paid for my Office 365 license and have always kept
current with Window-eyes, I'm quite frustrated that Word is rendered
useless to me. It doesn't work at all with Narrator and only slightly
better with NVDA. I suspect corrupt permissions issues are the
culprit, but I've done two fresh operating system reinstallations.
Many thanks,
Orlando Enrique FiolOrlando Enrique Fiol
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