As already indicated, the sertificate issue likely is due to your old version.
Even if you run 9.54, it could be the 9.54 that was released something like October last year. It was in the change of January/February this year, the sertificate issue came up. hence, if your upgrade file is older than this, it would stick with old sertificates, and you will keep getting the message all the time. One workaround, you want to try out. With your 9.2 version installed, open the WE control panel, by pressing Ctrl-Backslash. Then go to Help. Here scroll down to the check for updates, and hit enter. It now will contact the servers of former GW, and see that you are entitled for an upgrade, generate it for you, and let you download and install it. This upgrade, will be with the new sertificate in place. At least, this worked for me, on a reinstallation of WinEyes, something like two months ago. So it is worth to give it a try, hoping they have not yet closed the upgrrading servers. It might work, long as you have paid your upgrades to 9.54. For a general info to all, what is a sertificate, on the computer? See many of the more heavy software you are running on your computer - like the screen reader, the anti-virus, the text editor and so forth - have been sertified by Microsoft. That is, they have been approved, and recognized the right to perform their activity, which often will go really deep into the Windows system itself. Such sertificates might be outdated, or as in the case with WinEyes, it was told that it had been tampered with and compromised, hence they need to get a new one. In one way, you could compare the sertificates with the license plate on your car. The plate give your car the right to run on the roads of your country, for a given period. They cannot be transfered to other vihicles, and they might only be valid for a given period of time. The sertificates, gives the heavy software the right to run on your computer. In addition they apparently serves as a guarantee for a Microsoft approved piece of program. HTH On 10/17/2017 10:32 PM, Bernie Perella via Talk wrote: > Hi, I have a Toshiba Satellite 2 in 1 laptop running the latest version > of Windows and WE 9.5.4. Sometime ago, my system began to be more > unstable and I was having a number of issues with WE. After researching > the issue, I concluded that my computer had a virus or a piece of > malfunctioning hardware. After exhausting as many possible solutions > that I knew, I finally did a Windows reset during which many apps, > including WE were uninstalled. After the reset, I tried using the > downloaded file for WE 9.2 but when I tried to eecute it, I got an error > indicating that the certificate was blocked by an administrator. I have > an admin account on my system so I am not sure who the administrator > would be. In the meantime, I used Narrator only to discover that things > hadn't improved very much. I contacted the MS disabilities desk and > after much discussion, they advised that I do a windows repair. they > helped me through the process. Before doing it, the MS rep attempted to > install the We 9.2 and even though the same error occurred, WE 9.2 did > install. After the repair, when WE 9.2 starts, I get a hooking error > and the error window isn't easy to close. I remember that this hooking > error issue was discussed but since I haven't yet restored my back > emails, I am asking for help with it and with the certificate problem. > Like many on here, I realize that the other company isn't helping very > much so thought I would tap the knowledge base on this list. Thanks in > advance. BP > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
