Hi Bernie, Some time back, even those of us who had a full install of 9.5.4 had to upgrae to a new version with the same number due to the fact that the software certificate had expired. I assume that your version of 9.2 would have the same certificate and so this would explain the error message. At this point, your best solution is to move to NVDA, just as I have when Window-Eyes doesn't work for me.
Best, Rod -----Original Message----- From: Talk [mailto:[email protected]] On Behalf Of Bernie Perella via Talk Sent: October 17, 2017 4:33 PM To: [email protected] Cc: Bernie Perella <[email protected]> Subject: help and info Hi, I have a Toshiba Satellite 2 in 1 laptop running the latest version of Windows and WE 9.5.4. Sometime ago, my system began to be more unstable and I was having a number of issues with WE. After researching the issue, I concluded that my computer had a virus or a piece of malfunctioning hardware. After exhausting as many possible solutions that I knew, I finally did a Windows reset during which many apps, including WE were uninstalled. After the reset, I tried using the downloaded file for WE 9.2 but when I tried to eecute it, I got an error indicating that the certificate was blocked by an administrator. I have an admin account on my system so I am not sure who the administrator would be. In the meantime, I used Narrator only to discover that things hadn't improved very much. I contacted the MS disabilities desk and after much discussion, they advised that I do a windows repair. they helped me through the process. Before doing it, the MS rep attempted to install the We 9.2 and even though the same error occurred, WE 9.2 did install. After the repair, when WE 9.2 starts, I get a hooking error and the error window isn't easy to close. I remember that this hooking error issue was discussed but since I haven't yet restored my back emails, I am asking for help with it and with the certificate problem. Like many on here, I realize that the other company isn't helping very much so thought I would tap the knowledge base on this list. Thanks in advance. BP _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
