Hi Larry,  Actually, I had been running WE for office and each of the 
download files I still have were for We for office.  I am not sure how 
to get the WE for office complete install.  However, thanks to those on 
this list, I diduse the We control panel and asked to check for 
updates.  Sure enough I got the message that WE 9.5.4 was available and 
so I have just installed it.  Strange thing, though, I can't find the 
download in my downloads folder. Anyone on this list have an idea where 
the download file might be hiding.


On 10/17/2017 10:09 PM, Larry Higgins via Talk wrote:
> Bernie, Have you considered downloading the WE for Office program, and 
> just starting over, more or less? That might give you a new lease on 
> life, as it pertains to Window-Eyes anyway.
>
>
> Just a thought,
>
>
> Larry
>
>
> On 10/17/2017 8:54 PM, Rod Hutton via Talk wrote:
>> Hi Bernie,
>>
>> Some time back, even those of us who had a full install of 9.5.4 had 
>> to upgrae to a new version with the same number due to the fact that 
>> the software certificate had expired.
>> I assume that your version of 9.2 would have the same certificate and 
>> so this would explain the error message.
>> At this point, your best solution is to move to NVDA, just as I have 
>> when Window-Eyes doesn't work for me.
>>
>> Best,
>>
>> Rod
>>
>> -----Original Message-----
>> From: Talk 
>> [mailto:[email protected]] On 
>> Behalf Of Bernie Perella via Talk
>> Sent: October 17, 2017 4:33 PM
>> To: [email protected]
>> Cc: Bernie Perella <[email protected]>
>> Subject: help and info
>>
>> Hi,  I have a Toshiba Satellite 2 in 1 laptop running the latest version
>> of Windows and WE 9.5.4.  Sometime ago, my system began to be more
>> unstable and I was having a number of issues with WE. After researching
>> the issue, I concluded that my computer had a virus or a piece of
>> malfunctioning hardware.  After exhausting as many possible solutions
>> that I knew, I finally did a Windows reset during which many apps,
>> including WE were uninstalled.  After the reset, I tried using the
>> downloaded file for WE 9.2 but when I tried to eecute it, I got an error
>> indicating that the certificate was blocked by an administrator.  I have
>> an admin account on my system so I am not sure who the administrator
>> would be.  In the meantime, I used Narrator only to discover that things
>> hadn't improved very much.  I contacted the MS disabilities desk and
>> after much discussion, they advised that I do a windows repair. they
>> helped me through the process.  Before doing it, the MS rep attempted to
>> install the We 9.2 and even though the same error occurred, WE 9.2  did
>> install.  After the repair, when WE 9.2 starts, I get a hooking error
>> and the error window isn't easy to close.  I remember that this hooking
>> error issue was discussed but since I haven't yet restored my back
>> emails, I am asking for help with it and with the certificate problem.
>> Like many on here, I realize that the other company isn't helping very
>> much so thought I would tap the knowledge base on this list. Thanks in
>> advance. BP
>>
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