Hi David,

Yes, this is what I did and yet Windows update still reported the presence of 
Window-Eyes 9.1 or below and 9.3.
I'm at a loss.

Thanks,

Rod

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of David Moore via Talk
Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List <[email protected]>
Cc: David Moore <[email protected]>
Subject: RE: problem installing Windows 10 Fall Creator's update

Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the 
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10

From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update

Hi everyone,

I checked for updates manually in my Windows 10 Home system today, and, when 
attempting to install the update I got the message that two apps would have to 
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and 
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I 
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar 
as I completely removed  Window-Eyes 9.5.4 and then reinstalled it, it looks as 
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4 
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal 
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of 
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can 
fix it.
However, I was just wondering if anyone has had a similar experience to mine.

Thanks,

Rod
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