Hi Rod:

What you can try is to reinstall the latest version of Window-eyes
that you have been using and then use the imergency removal tool to
uninstall it.
Good Luck.



On 10/18/17, Rod Hutton via Talk <[email protected]> wrote:
> Hi everyone,
>
> I checked for updates manually in my Windows 10 Home system today, and, when
> attempting to install the update I got the message that two apps would have
> to be uninstalled since they were incompatible with the update.
> These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
> This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4
> and reinstalled it.
> For one thing, I could never have installed version 9.1 on this machine
> since I got the system with Windos 10.
> Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but
> insofar as I completely removed  Window-Eyes 9.5.4 and then reinstalled it,
> it looks as if Windows thinks I have old Window-Eyes files hanging around.
> Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4
> using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal
> tool just to be certain nothing was missed.
> At this point, then, I cannot move forward to install the newest edition of
> Windows 10.
> I certainly can call the Microsoft Disability Answer Desk and see if they
> can fix it.
> However, I was just wondering if anyone has had a similar experience to
> mine.
>
> Thanks,
>
> Rod
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