All the folders being used should be Program Files (X86), ProgramData,
and Users\Name\AppData\Roaming\GW Micro.
But I suspect the real cause is in the registry.
I'd also caution you about doing a clean install of Windows. In theory
it's a good idea. But I did it once and was surprised at all the
additional components that were removed. A list of these will be in a
file placed on the desktop. Of course it will remove all of your
programs. But on my system it also removed things like Intel networking,
rapid storage, display adapter software and drivers, and replaced them
all with generic Windows software and drivers. So it amounts to
reformatting your C-drive and installing nothing but Windows from a DVD.
All OEM additions will be gone.
Good luck,
Tom
On 10/19/2017 5:30 AM, David Moore via Talk wrote:
Hi Rod!
Yes, there must be some traces hiding in folders. That is hard to track down.
The only thing I can think of now, is to do a reinstall of the Windows version
you have, and then upgrade to Win10 1709 after that.
I had to do that once.
You can go to settings, and enter on update and security, and do a reinstall of
Windows.
That is probably what you will have to do, because that will clean all of that
stuff off of your computer!
Have a great one!
You will have to do a clean install, which will take all of your stuff off the
computer, so you will have to back it up first.
Sent from Mail for Windows 10
From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 10:59 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: RE: problem installing Windows 10 Fall Creator's update
Hi David,
Yes, this is what I did and yet Windows update still reported the presence of
Window-Eyes 9.1 or below and 9.3.
I'm at a loss.
Thanks,
Rod
-----Original Message-----
From: Talk [mailto:[email protected]]
On Behalf Of David Moore via Talk
Sent: October 18, 2017 10:11 PM
To: Window-Eyes Discussion List <[email protected]>
Cc: David Moore <[email protected]>
Subject: RE: problem installing Windows 10 Fall Creator's update
Hi!
Try uninstalling Window Eyes altogether, and use Narrator to install the
update. That really worked well for me!
Narrator gives you more information about the status of the update anyway.
That is a suggestion.
David Moore
Sent from Mail for Windows 10
From: Rod Hutton via Talk
Sent: Wednesday, October 18, 2017 9:36 PM
To: Window-Eyes Discussion List
Cc: Rod Hutton
Subject: problem installing Windows 10 Fall Creator's update
Hi everyone,
I checked for updates manually in my Windows 10 Home system today, and, when
attempting to install the update I got the message that two apps would have to
be uninstalled since they were incompatible with the update.
These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4 and
reinstalled it.
For one thing, I could never have installed version 9.1 on this machine since I
got the system with Windos 10.
Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but insofar
as I completely removed Window-Eyes 9.5.4 and then reinstalled it, it looks as
if Windows thinks I have old Window-Eyes files hanging around.
Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4
using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal
tool just to be certain nothing was missed.
At this point, then, I cannot move forward to install the newest edition of
Windows 10.
I certainly can call the Microsoft Disability Answer Desk and see if they can
fix it.
However, I was just wondering if anyone has had a similar experience to mine.
Thanks,
Rod
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