Hi Kevin,

Yes, I tried that, and, no go.
I do have VMWare Workstation installed and I'm thinking it may have something 
to do with it since I do have a Windows 7 VM within which I had upgraded 
Window-Eyes along the way.
To be honest, I'm also thinking that it may be a good thing that I cannot 
update to the current Windows 10, and, if I'm lucky, I'll keep this version 
until my PC dies.
That way, I'll never have to worry about Window-Eyes not reading my screens, 
and I'll never need to go through the B.S. of an update, i.e., waiting for it 
to install, and at the wrong time.
If it it ain't broke, and maybe now that it is, I won't fix it. (smile)
Thanks also to David and Tom for there insights and suggestions as well.

Best,

Rod

-----Original Message-----
From: Talk [mailto:[email protected]] 
On Behalf Of Kevin Huber via Talk
Sent: October 19, 2017 11:44 AM
To: Window-Eyes Discussion List <[email protected]>
Cc: Kevin Huber <[email protected]>
Subject: Re: problem installing Windows 10 Fall Creator's update

Hi Rod:

What you can try is to reinstall the latest version of Window-eyes
that you have been using and then use the imergency removal tool to
uninstall it.
Good Luck.



On 10/18/17, Rod Hutton via Talk <[email protected]> wrote:
> Hi everyone,
>
> I checked for updates manually in my Windows 10 Home system today, and, when
> attempting to install the update I got the message that two apps would have
> to be uninstalled since they were incompatible with the update.
> These were named Window-Eyes 9.1 and below and Window-Eyes 9.3.
> This is quite puzzling insofar as I completely uninstalled Windo-Eyes 9.5.4
> and reinstalled it.
> For one thing, I could never have installed version 9.1 on this machine
> since I got the system with Windos 10.
> Okay, I began with Window-Eyes 9.2 and upgraded it along the way, but
> insofar as I completely removed  Window-Eyes 9.5.4 and then reinstalled it,
> it looks as if Windows thinks I have old Window-Eyes files hanging around.
> Incidentally, just to be sure, although I had uninstalled Window-Eyes 9.5.4
> using Add/Remove Programs, I also downloaded and ran the Windo-Eyes Removal
> tool just to be certain nothing was missed.
> At this point, then, I cannot move forward to install the newest edition of
> Windows 10.
> I certainly can call the Microsoft Disability Answer Desk and see if they
> can fix it.
> However, I was just wondering if anyone has had a similar experience to
> mine.
>
> Thanks,
>
> Rod
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