Hello Joe, On Sat, 7 May 2011 07:18:55 -0400 GMT (07/May/11, 18:18 PM +0700 GMT), Joe wrote:
J> If find it so hard to believe, that it has been almost two months J> since the dreaded release of v5 and there is still no fix for major J> basic functionally such as filters, virtual folders and hangs. Is J> it really too much to ask? I am begging, not shouting... PLEASE J> FIX THE FILTER ISSUES. (Yes, a known reported bug) A reported show-stopper, not just a bug. J> Please fix the hangs. Every morning I have to restart TheBat as J> it is hung. (Yes a known reported bug) J> Please fix the virtual folders issues. (Yes a known reported bug) See above. If the virtual filters don't work reliably (and some users still report problems), it's a show-stopper. J> I have pleaded you Ritlabs to fix these issues and they assured me J> that they will. I have been in product development, and I can tell J> you it doesn't take 2 months to fix basic, promised, documented J> functionally which leads me to believe something bad is happening at RitLabs. Note that v4 is an evolved program, and it is the best POP client in the world (I don't use IMAP, so I cannot comment on that). v5 is a completely new software, as it is written from scratch, and it therefore does have its teething problems. Of course it was released prematurely, but that was Ritlabs' decision. J> I have to ask: What are your new customers saying. I mean, if J> someone is purchasing TheBat for the first time, installs v5 and J> filters and virtual folders don't work as advertised, and the J> product AV's and hangs constantly, what are these customers to J> think??? Maybe TheBat doesn't have any new customers.... That would J> explain the lack of urgency to fix these issues. It is actually up to Ritlabs to make their marketing decisions. We are here only to report problems and add our own views about beta versions. J> To be honest, I read these lists and I usually get a laugh out of J> people venting. I have never done that, however, I am so frustrated J> and disillusioned with this product and the RitLabs team that I J> felt it necessary to vent. Just to calm me down every morning when J> I go through the ritual of restarting TheBat and then cleaning up J> all the errors the filters made and then restating the bat again to J> clean up folder counts. I hate what this product has made be J> become... a list ventor... Sorry to all reading this.... Cool down. I know this is the beta list and people are donating their time and energy to a product for free, and the developers appear to be not listening to the paying users' urgent requests. But it is their decision whether to listen and implement, and it is your decision whether to donate your time to a commercial product. There is never a reason to get all upset. If you need a working email client (and are using POP), TB!v4 is the way to go. If you want to participate in testing a completely new program (albeit with the look-and-feel of TB!v4), test v5 but don't get upset - it's a new software and supposed to have teething problems. It should be called TB!new.v0.1 ;-) Personally, I currently depend on email for both my own company as well as my PhD studies, and I don't have a spare computer to test a risky software. If you need a stable email client, I recommend TB!v4. -- Cheers, Thomas. http://thomas.fernandez.hat-gar-keine-homepage.de/ Message reply created with The Bat! 4.2.44 under Windows XP 5.1 Build 2600 Service Pack 3 ________________________________________________________ Current beta is 5.0.12.1 | 'Using TBBETA' information: http://www.silverstones.com/thebat/TBUDLInfo.html
