Paul Cartwright > I had an earthlink account a while back, and TB
worked for me, no problem.
+++++
Right. It worked perfectly until Earthlink changed their mail settings
on 1 September. The problem is that since they don't support TB and
since the logical substitutions of new settings for old didn't work,
they wouldn't help me.
Paul Cartwright > ... did you try using the web interface, did it
work? have you tried using another email program ... to see if you get
the same results?
Tim > If you suspect Earthlink is the problem, why not install
something they do support.
+++++
I tried my backup, Eudora. I don't use Microsoft e-mail clients on
principle. Eudora didn't work because I have 3.0. What Earthlink
didn't, wouldn't, couldn't tell me--because the help desk folks follow a
script and don't, won't, can't think outside the box--is that the new
settings have extra authorization requirements. I knew TB could handle
this and I reviewed the settings with "Rhoda" (not her real name), and
"Max" (ditto), who kept repeating the script:
Sorry, we don't support ... The Bat? Can you spell that please?
No, I don't know what "RFC 2554" means. Sorry, we don't support ...
The Bat? Can you spell that please?
They suggested that I start using Outlook. But I don't use Microsoft
e-mail clients on principle. We had a double circular discussion
going.
After experimenting with the mail settings, I am now able to download
as well as send. This seemed to happen spontaneously; I've no idea
how. Here are the settings that work:
Account Properties
Send mail
SMTP Server smtpauth.earthlink.net
Connection Regular
Port 25
Authentication
_x_ Perform SMTP Authentication (RFC 2554)
___ Use settings of Mail Retrieval
_x_ Use specific settings
(greyed out: Store password on the token)
User [EMAIL PROTECTED]
Password **************
___ Require secure (MD5) authentication
___ Use "POP before SMTP" authentication
Receive mail
Mail Server pop.mindspring.com
User username
Password **************
Connection Regular
Protocol POP3
Port 110
Authentication
_x_ Regular
___ MSN (NTLM)
___ MD5 APOP Challenge/Response (RFC-1734)
___ MD-5 CRAM-HMAC Challenge/Response (RFC-2095)
(token MD-5 CRAM-HMAC Challenge/Response greyed out)
___ Do not store password, prompt on mail retrieval
Hope this is helpful to someone else. Earthlink domain mail settings
(mine is Mindspring) can be looked up on their site.
I still think Ritlabs needs to contact Earthlink et al. and educate
them.
Cheers, and thanks for all the advice.
Deborah
--
[EMAIL PROTECTED]
running The Bat v 2.00.6
________________________________________________
Current version is 3.00.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html
