Hello Stuart, Wednesday, January 5, 2005, 7:43:10 AM, you wrote and sent the following:
> I really like The Bat but I cannot possibly recommend it under > these circumstances. (A shame as I am a Management Consultant for a > major consultancy firm focused on the SMB section and am often asked > for advice on email packages). No-one here is going to disagree with your assessment about Ritlab's public face. Unfortunately, they do make a product, that when it works, works well in its niche. I was in a similar position a couple of years ago (wow, more, like three or four) after an e-mail virus swept through the office and most co-workers home PCs. I was unaffected at home. They liked some of the features I had talked about as well. I was asked if I could recommend the Bat for the office. I could not, and I mentioned the support as my leading reservation. I had tried getting support early on and learned early on it was pointless. They didn't like that idea either. It's great if you can tackle it on your own and solve the problem, but office wide, 50+ seats? No way I was going to risk my office rep. They just made sure that people had their AVs set to update frequently. That said, there are quiet a few people who read these posts. What is your issue and set up? -- Andrew Using The Bat! 3.0.1.33 On Windows XP, 5.1 Build: 2600 Families is where our nation finds hope, where wings take dream. --George Walker Bush, LaCrosse, Wis., Oct. 18, 2000 ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html

