Hello Andrew, On Wed, 05 Jan 2005 09:51:07 -0500 GMT (05/01/2005, 21:51 +0700 GMT), Andrew wrote:
A> I was asked if I could recommend the Bat for the office. I could A> not, and I mentioned the support as my leading reservation. When I joined my current company, I was set up with Eudora Light, which is their standard email client. I tried it, but asked permission to use TB on my computer instead. The IT manager at the time had already heard about TB and said he had no objections - but I couldn't expect any support from his department in case of problems. I just smiled, because I know the TB lists exist. I consider these lists an integral part of TB, together with the Wiki which is getting better and better. Ritlabs is a real company with an office and full-time employees (to answer Stuart Moore's question) but what they lack in the department of tech support is more than made up by these lists. There were issues with TB in the past wich led me to not recommend it for businesses, but all of those (maybe with the exception of IMAP, am don't use that) have been solved. I would have no reservations recommending v3 in the current state. A> I had tried getting support early on and learned early on it was A> pointless. They didn't like that idea either. See above. Maybe the official Ritlabs support is "pointless", but seeking support on these lists isn't. -- Cheers, Thomas. A bean supper will be held on Tuesday evening in the church hall. Music will follow. Message reply created with The Bat! 3.0.2.10 under Windows XP 5.1 Build 2600Service Pack 2 ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
