On Tuesday, November 28, 2006, Dori Green wrote: > Who will be using the instructions? > What other materials go along with the instruction sheet I'm writing? > How is it boxed? > What is printed on the box? > Show me the whole package, not just the gizmo.
This is most likely an issue with different marketing channels = different packaging, and the tech writer has to write one manual to cover all scenarios. For instance, with a camera I purchased once, you either got a rechargeable battery & charger, or you got two alkaline batteries. The writer has no idea what package you bought. In the case of the printer, the writer could have stated that, *based on the model purchased*, the box may or may not include a cable. 2 cents, Dana W. *************************** Dana Worley Software Product Manager/Manager, Software Support Group Campbell Scientific, Inc. Microsoft MVP, Windows Help _______________________________________________ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. _______________________________________________ Technical Communication Professionals To post a message to the list, send an email to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com or, via email, send a blank message [EMAIL PROTECTED] Visit the TCP site at http://www.techcommpros.com To find out more about the list, including archives and your account options, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com If you need assistance with the list, write to [EMAIL PROTECTED]
