Sounds like the rationale is cost. If you're looking for a counter
argument, I'd suggest having one that addresses cost. Do you know if
the client doesn't want screens or the contractor doesn't want
screens? If the client, then you should comply without argument.

On 12/20/06, Gary Robinson <[EMAIL PROTECTED]> wrote:
> I am authoring online help and adjunct documentation for a client.  In a 
> meeting with the prime contractor today I was instructed that there should be 
> no graphics in any of the documentation produced for the client.  Their 
> rationale (irrationale?) was that if the documentation ever needed updating 
> it would be too much work to update the graphics.  We are using a well known 
> screen capture untility and a authoring tool that is built to reuse every 
> element in the documentation with ease.  I pointed out it may take only 2 
> minutes a graphic to update them if needed (these are mostly screen captures 
> with no formatting other that resizing and a hairline border) but to no 
> avail.  I am allowed no contact with the client so I can't ask them their 
> opinion on this directive.  Has anyone else produced graphicless 
> documentation?  If so, what was the rationale?  Inquiring minds, etc.

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com
avid homebrewer and proud beer snob
"I see your OOO message and raise you a clue."

______________________________________________

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


Are you a Help Authoring Trainer or Consultant? Let clients find you at 
www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT 
Comparison Matrix. Contact [EMAIL PROTECTED] for details.
_______________________________________________

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com

Reply via email to