Is his the smart usb2serial or a smart serial cable with a USB adapter? We have a 580 and a trendnet serial to USB adapter. We have issues from time to time with the trendnet driver but I can pull the serial connection and hook directly to my laptop (has serial connection) and we have a connection.
-Heath Henderson On Sep 2, 2010, at 1:43 PM, "Bob Hagler" <[email protected]> wrote: > I have a Smart Board, an SB580 that has ceased to work. One day it worked, > the next it did not. It hooks up to the pc with a USB serial cable, and the > light on the board is red, indicating no communication. I installed the > software on a different pc to try to eliminate the possibility of something > wrong on the computer, and as soon as I hook up the board the add hardware > wizard come up looking for a driver for the USB serial cable. I would have > thought the driver would have been installed when the Smart Board software > was installed, but evidently not. Have any of you ran into this, and if so > what did it take to fix it? I have contacted their tech support but have not > heard back from them as of yet. Their web site has not been much help, either. > It looks to me that either the USB serial cable or the serial card inside the > smart board has malfunctioned. Or perhaps the lack of a driver is the > problem. If any of you have any thoughts here I would greatly appreciate > them. Thanks in advance.... > Bob Hagler > Pawnee CUSD 11 > IT/Tech Support > 217-625-2471 EXT 210 > [email protected] > > | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org |
