What happens when you plug it into a different usb port?
Or unplug the smart board, remove all usb deves from device mangager then restart, plug in the SMaRT board and see if it finds it again. From: [email protected] [mailto:[email protected]] On Behalf Of Aaron Zuercher Sent: Thursday, September 02, 2010 3:56 PM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] Smart Board Troubles my limited experience is that the version of smartboard drivers must match the version of smart notebook/etc if you have those installed. as for drivers you can find a driver folder under Program Files/SmartTech/ folder (maybe called something else) On Thu, Sep 2, 2010 at 1:43 PM, Bob Hagler <[email protected]> wrote: I have a Smart Board, an SB580 that has ceased to work. One day it worked, the next it did not. It hooks up to the pc with a USB serial cable, and the light on the board is red, indicating no communication. I installed the software on a different pc to try to eliminate the possibility of something wrong on the computer, and as soon as I hook up the board the add hardware wizard come up looking for a driver for the USB serial cable. I would have thought the driver would have been installed when the Smart Board software was installed, but evidently not. Have any of you ran into this, and if so what did it take to fix it? I have contacted their tech support but have not heard back from them as of yet. Their web site has not been much help, either. It looks to me that either the USB serial cable or the serial card inside the smart board has malfunctioned. Or perhaps the lack of a driver is the problem. If any of you have any thoughts here I would greatly appreciate them. Thanks in advance.... Bob Hagler Pawnee CUSD 11 IT/Tech Support 217-625-2471 EXT 210 [email protected] | Subscription info at http://www.tech-geeks.org |
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