my limited experience is that the version of smartboard drivers must match
the version of smart notebook/etc if you have those installed.

as for drivers you can find a driver folder under Program Files/SmartTech/
folder (maybe called something else)





On Thu, Sep 2, 2010 at 1:43 PM, Bob Hagler <[email protected]> wrote:

> I have a Smart Board, an SB580 that has ceased to work. One day it worked,
> the next it did not. It hooks up to the pc with a USB serial cable, and the
> light on the board is red, indicating no communication. I installed the
> software on a different pc to try to eliminate the possibility of something
> wrong on the computer, and as soon as I hook up the board the add hardware
> wizard come up looking for a driver for the USB serial cable. I would have
> thought the driver would have been installed when the Smart Board software
> was installed, but evidently not. Have any of you ran into this, and if so
> what did it take to fix it? I have contacted their tech support but have not
> heard back from them as of yet. Their web site has not been much help,
> either.
> It looks to me that either the USB serial cable or the serial card inside
> the smart board has malfunctioned. Or perhaps the lack of a driver is the
> problem. If any of you have any thoughts here I would greatly appreciate
> them. Thanks in advance....
> Bob Hagler
> Pawnee CUSD 11
> IT/Tech Support
> 217-625-2471 EXT 210
> [email protected]
>
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