In all honesty it depends on the warranty. Office Depot tends to cover things that the manufacturer's warranty doesn't, like surge protection. I am not trying to sound like a corporate zombie but a lot of the plans we sell actually have some value behind them. For example a Premium Accidental Damage and Handling plan not only covers drops, breaks, spills and screen damage but also has a one time battery replacement built in for laptops.
On Tue, Oct 5, 2010 at 11:40 AM, James Peluso <[email protected]>wrote: > My problem is when sales persons take advantage of people who are buying > gifts. Best buy is classic for that as an ex compusa employee we were the > worst. Since we closed bestbuy has taken over! Ie you need a warranty on a > hard drive for 3 years that has a five year manufacturer warranty! > On Oct 5, 2010 11:26 AM, "Michael Bailey" <[email protected]> > wrote: > > As someone that has to sell the ridiculous attachments and such for my > job > > the one thing I will add is that there are people out there that don't > want > > to mess with anything involving updates or recovery discs or anything > else > > and will gladly pay the $30. We have a variety of services at Office > Depot > > that could very easily be done by even the most technically challenged > and > > people will still pay for to do so because they either think they can't > do > > it or don't want to be bothered. > > > > On Tue, Oct 5, 2010 at 7:16 AM, Cary Preston <[email protected]> > wrote: > > > >> iiiiiiiiiiiiiiiiiiiiiiii< > http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/ > > > >> In case you hadn't noticed< > http://www.engadget.com/2007/03/07/best-buys-dubious-intranet-site-investigated-by-connecticut-att/ > > > >> by< > http://www.engadget.com/2007/04/14/geek-squad-technician-arrested-for-invading-customers-shower/ > > > >> now< > http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/ > >, > > >> Best Buy's Geek Squad isn't always the most scrupulous sort, but their > >> latest attempt to upsell consumers is truly off the charts. We've > confirmed > >> for ourselves that the Staten Island, NY store is offering 120GB PS3 > Slims > >> for $329.98, explaining away the surcharge as their fee for a firmware > >> upgrade. In case you've never booted up a PS3 yourself, let us explain > the > >> sheer ridiculousness at work here: a system update requires about three > >> button presses, and some discs prompt you automatically. Hell, if you > want > >> to play online or access the PlayStation Store, you don't even have a > choice > >> -- ever since Other OS< > http://www.engadget.com/2010/03/28/older-ps3s-losing-install-other-os-option-in-thursdays-firmwa/>got > Sony's goat, firmware updates have > >> been mandatory< > http://www.engadget.com/2010/09/07/ps3-3-42-software-update-reportedly-patches-jailbreak-hates-fun/>across > the board. Still, it's hard to say no when Best Buy employees are > > >> this polite -- when we explained to a rep that we already had a PS3, he > >> graciously offered us an update anyhow... for just $29.98. > >> > >> Best Buy charges $30 for PS3 firmware update, laughs all the way to the > >> bank< > http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/>originally > appeared on > >> Engadget <http://www.engadget.com> on Mon, 04 Oct 2010 20:08:00 EDT. > >> Please see our terms for use of feeds< > http://www.weblogsinc.com/feed-terms/> > >> . > >> Permalink< > http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/ > > > >> DailyTech< > http://www.dailytech.com/Best+Buy+Charging+30+for+Free+PS3+Firmware+Update/article19783.htm> > | [image: > >> source]DualShockers< > http://dualshockers.com/2010/10/01/best-buy-sells-free-ps3-upgrades/> | > Email > >> this <http://www.engadget.com/forward/19660162/> | Comments< > http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/#comments > > > > >> > >> > >> > >> < > http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/ > > > >> > http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/ > >> > >> > >> > >> Sent with MobileRSS for iPad< > http://itunes.apple.com/app/mobilerss-hd-google-rss-news/id375300540?mt=8> > > >> > >> > >> Sent from my iPad > >> > >> -- > >> You received this message because you are subscribed to the Google > Groups > >> "The Unique Geek" group. > >> To post to this group, send email to [email protected]. > >> To unsubscribe from this group, send email to > >> [email protected]<theuniquegeek%[email protected]> > <theuniquegeek%[email protected]<theuniquegeek%[email protected]> > > > > >> . > >> For more options, visit this group at > >> http://groups.google.com/group/theuniquegeek?hl=en. > >> > > > > > > > > -- > > This post/e-mail was written by Michael Bailey, Superman Apologist > > > > -- > > You received this message because you are subscribed to the Google Groups > "The Unique Geek" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > [email protected]<theuniquegeek%[email protected]> > . > > For more options, visit this group at > http://groups.google.com/group/theuniquegeek?hl=en. > > > > -- > You received this message because you are subscribed to the Google Groups > "The Unique Geek" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<theuniquegeek%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/theuniquegeek?hl=en. > -- This post/e-mail was written by Michael Bailey, Superman Apologist -- You received this message because you are subscribed to the Google Groups "The Unique Geek" group. 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