You are right there is tons of value in that.  I think I'm just jaded from
having to sell "TAP" and needless "Technicial Services"  for several years.


On Tue, Oct 5, 2010 at 11:49 AM, Michael Bailey <[email protected]>wrote:

> In all honesty it depends on the warranty.  Office Depot tends to cover
> things that the manufacturer's warranty doesn't, like surge protection.  I
> am not trying to sound like a corporate zombie but a lot of the plans we
> sell actually have some value behind them.  For example a Premium Accidental
> Damage and Handling plan not only covers drops, breaks, spills and screen
> damage but also has a one time battery replacement built in for laptops.
>
>
> On Tue, Oct 5, 2010 at 11:40 AM, James Peluso <[email protected]>wrote:
>
>> My problem is when sales persons take advantage of people who are buying
>> gifts. Best buy is classic for that as an ex compusa employee we were the
>> worst. Since we closed bestbuy has taken over!  Ie you need a warranty on a
>> hard drive for 3 years that has a five year manufacturer warranty!
>> On Oct 5, 2010 11:26 AM, "Michael Bailey" <[email protected]>
>> wrote:
>> > As someone that has to sell the ridiculous attachments and such for my
>> job
>> > the one thing I will add is that there are people out there that don't
>> want
>> > to mess with anything involving updates or recovery discs or anything
>> else
>> > and will gladly pay the $30. We have a variety of services at Office
>> Depot
>> > that could very easily be done by even the most technically challenged
>> and
>> > people will still pay for to do so because they either think they can't
>> do
>> > it or don't want to be bothered.
>> >
>> > On Tue, Oct 5, 2010 at 7:16 AM, Cary Preston <[email protected]>
>> wrote:
>> >
>> >> iiiiiiiiiiiiiiiiiiiiiiii<
>> http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/
>> >
>> >> In case you hadn't noticed<
>> http://www.engadget.com/2007/03/07/best-buys-dubious-intranet-site-investigated-by-connecticut-att/
>> >
>> >> by<
>> http://www.engadget.com/2007/04/14/geek-squad-technician-arrested-for-invading-customers-shower/
>> >
>> >> now<
>> http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
>> >,
>>
>> >> Best Buy's Geek Squad isn't always the most scrupulous sort, but their
>> >> latest attempt to upsell consumers is truly off the charts. We've
>> confirmed
>> >> for ourselves that the Staten Island, NY store is offering 120GB PS3
>> Slims
>> >> for $329.98, explaining away the surcharge as their fee for a firmware
>> >> upgrade. In case you've never booted up a PS3 yourself, let us explain
>> the
>> >> sheer ridiculousness at work here: a system update requires about three
>> >> button presses, and some discs prompt you automatically. Hell, if you
>> want
>> >> to play online or access the PlayStation Store, you don't even have a
>> choice
>> >> -- ever since Other OS<
>> http://www.engadget.com/2010/03/28/older-ps3s-losing-install-other-os-option-in-thursdays-firmwa/>got
>> Sony's goat, firmware updates have
>> >> been mandatory<
>> http://www.engadget.com/2010/09/07/ps3-3-42-software-update-reportedly-patches-jailbreak-hates-fun/>across
>> the board. Still, it's hard to say no when Best Buy employees are
>>
>> >> this polite -- when we explained to a rep that we already had a PS3, he
>> >> graciously offered us an update anyhow... for just $29.98.
>> >>
>> >> Best Buy charges $30 for PS3 firmware update, laughs all the way to the
>>  >> bank<
>> http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/>originally
>> appeared on
>> >> Engadget <http://www.engadget.com> on Mon, 04 Oct 2010 20:08:00 EDT.
>> >> Please see our terms for use of feeds<
>> http://www.weblogsinc.com/feed-terms/>
>> >> .
>> >> Permalink<
>> http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/
>> >
>> >> DailyTech<
>> http://www.dailytech.com/Best+Buy+Charging+30+for+Free+PS3+Firmware+Update/article19783.htm>
>> | [image:
>> >> source]DualShockers<
>> http://dualshockers.com/2010/10/01/best-buy-sells-free-ps3-upgrades/> |
>> Email
>> >> this <http://www.engadget.com/forward/19660162/> | Comments<
>> http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/#comments
>> >
>>
>> >>
>> >>
>> >>
>> >> <
>> http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/
>> >
>> >>
>> http://www.engadget.com/2010/10/04/best-buy-charges-30-for-ps3-firmware-update-laughs-all-the-way/
>> >>
>> >>
>> >>
>> >> Sent with MobileRSS for iPad<
>> http://itunes.apple.com/app/mobilerss-hd-google-rss-news/id375300540?mt=8
>> >
>>
>> >>
>> >>
>> >> Sent from my iPad
>> >>
>> >> --
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>> >
>> >
>> > --
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>> >
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>
> --
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-- 
Jim

blog <http://jimpeluso.wordpress.com>
"Keep moving Forward"

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