"ThinkPad Protection Plus" is not a warranty extension, but an upgrade. It is 
normally available with ANY ThinkPad purchase, regardless whether it's for 
business or personal use. 

The validity of purchasing such a plan in CA was brought up on Lenovo's forum, 
and from what I recall, that plan was declared null and void there. My memory 
might be wrong, though...

Now, the story about "business account" is an example of absolute hogwash if I 
ever heard one, and I've heard quite a few of them from Lenovo reps.

Hope this helps.

Happy New Year to all.

Cheers,

George

 

 

-----Original Message-----
From: Bruce Markowitz <[email protected]>
To: [email protected]; gwydion <[email protected]>
Sent: Thu, Dec 31, 2009 6:01 pm
Subject: Re: [Thinkpad] Thinkpad Protection Plan in CA and FL


They have ALWAYS only sold warranty extensions to business accounts. You just 
have to tell them you use the laptop for business when you place the order. 
----- Original Message ----- From: "gwydion" <[email protected]> 
To: <[email protected]> 
Sent: Thursday, December 31, 2009 3:37 PM 
Subject: [Thinkpad] Thinkpad Protection Plan in CA and FL 
 
Just discovered something that I thought I would pass on to the list. 
 
One flavor of extended warranty offered by Lenovo in the US includes a 
"Thinkpad Protection Plan."  This version offers a warranty against 
accidental damage from liquid spills on the keyboard, unintentional drops 
and bumps of the Product, an electrical surge that damages the Product’s 
circuitry, or the failure of the integrated LCD screen.  Since my wife has 
damaged two different laptops by spilling wine and coffee on the keyboard, 
and my son killed an LCD by dropping the laptop, it seemed like a pretty 
good option. 
 
It's pretty hard to figure out exactly what the plan is until after the 
purchase.  After purchase, they send you a copy of the legal terms.  Among 
other things, the terms state that "This Service is not available for 
consumer purchase in California and Florida."  I discovered this after I 
had already given the 3 T400s to the intended owners, who live with me in 
California. 
 
I called Lenovo to figure out exactly what choices I had (the terms of the 
warranty say that you can elect to discontinue it and get a refund within 
30 days of purchase).  What the Lenovo rep told me was that the warranty 
was valid so long as my account was a business account, and all he had to 
do was make that change to my account. 
 
Seems kind of bizarre to me, but what the heck. 
 
_______________________________________________ 
Thinkpad mailing list 
[email protected] 
http://stderr.org/cgi-bin/mailman/listinfo/thinkpad  
_______________________________________________ 
Thinkpad mailing list 
[email protected] 
http://stderr.org/cgi-bin/mailman/listinfo/thinkpad 

 
=
_______________________________________________
Thinkpad mailing list
[email protected]
http://stderr.org/cgi-bin/mailman/listinfo/thinkpad

Reply via email to