I've since clarified (i.e. been informed) that there are actually 2
different errors. I thought it was all one error. Of course they may
be (probably are?) related.

While I couldn't find anything searching fro the literal string of
"The file or directory C:\WINDOWS\SoftwareDistribution is", when I
google the literal string "Exception Processing Message C0000102" I
get a bunch of hits, including this
http://forums.techarena.in/windows-update/841719.htm

Only problem is that I think the backup was interrupted by this error
coming again. I'm going to try a much more restricted backup and then
run the chkdsk.

If anyone here has more or better info, I'll be happy to try something
else.

Thanks!


-- 
 Andrew                            mailto:[email protected]

Sunday, July 18, 2010, 1:11:20 PM, I wrote:

> User got this message this morning. T41p running Windows XP Pro.

> Windows -- Corrupt File
> Exception Processing Message C0000102
> Parameters
> 75b6bf7c
> [repeated]
> [repeated]
> [repeated]  [not sure if it's the same hex value or different]
> The file or directory
> C:\WINDOWS\Software Distribution
> is corrupt and unreadable. Please run the CHKDSK utility.


> Then there was another message which I haven't yet been able to see.

> I'm going to run a full backup if I can (using Acronis TrueImage Home)
> but I don't have access to Windows or software install disks while
> travelling. Should I just run the CHKDSK (after backing up, if it's
> even possible)? Is this likely a HD failure? Am I going to get into a
> cycle of repeated CHKDSK passes and more and more bad sectors?

> Any other advice, besides doing what Windows say?

> Thanks!



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