This is one problem that I have with TB3. The add new account option display to users when they don't the tools path doesn't take in account Webmail existence. If user are not aware of having to set up the Webmail account through the view account settings or by going through the tools options, they inadvertently setup a pop3 or imap account. If they use the tools, accounts settings path then they are lead down the correct path of setting their accounts. either way the server will localhost and on rare occasions 127.0.0.1.
May when they release a new version they incorporate the Webmail back in the section of the program. A well written user manual added to TB instead just trying to use the knowledge database to answer to new or occasional user questions. I would think most users are more familiar with the use a table of contents style system. This would be simple to incorporate by a help section explaining use of each menu item in detail with point and click functions to easily select the related sections. Eugene On Jan 12, 4:27 am, Chris Clifton <[email protected]> wrote: > That is confusing. If there is no X-folder line at all then Sandy can't > be using the extension. Perhaps he is using Hotmail's own POP service? > If so then only mails in the inbox will ever be downloaded. > > On 12/01/2011 10:06, alanrf wrote: > > > > > Chris, > > > I admit to being a little confused by the most recent posts from > > Sandy. > > > The fact is that every message downloaded by the Webmail add-on for > > Hotmail contains an X-Folder header line; it is not isolated to > > messages other than from the Inbox. For messages downloaded from the > > Inbox the line is: > > > X-Folder: INBOX > > > Since Sandy reports not seeing any X-Folder header lines in the > > message source I have to wonder if the Webmail add-on is being used at > > all. There is no way to use the add-on that will download messages > > and not do so for messages from the Hotmail Inbox. > > > Sandy, > > > Hotmail accounts set up in Thunderbird are set by default to use the > > free POP/SMTP servers of Hotmail and not to use the Webmail add-on for > > Hotmail. Can you please take a look at the server settings for the > > Hotmail account into which you are trying to receive messages. What > > is the server name you have set in the account? > > > On Jan 11, 10:55 pm, Chris Clifton<[email protected]> wrote: > >> By Hotmail on the website, I mean when you go to the Hotmail website > >> using a browser. Using the extension is when you view downloaded emails > >> in Thunderbird. By default the extension will only download emails from > >> the website inbox, any other folders whether standard folders like > >> "junk" or custom folders that you set up will be ignored. Thus unless > >> you go into the extension's options dialogue and tell it to download > >> from the junk folder or your EIECMR folder any mails in these folders > >> will remain in the website version of Hotmail and not be downloaded into > >> Thunderbird. Once the extension has been set up to download from other > >> folders on the website, it will download mails from these folders and > >> add the X-Folder line to the headers > > >> On 11/01/2011 22:29, Sandy wrote: > > >>> Hi Chris > >>> I'm not clear about the distinction between Hotmail and Hotmail > >>> extension. However, I tried a couple of things. Firstly, I typed a > >>> folder (EIECMR) into the webmail dialogue box and added it. It's a > >>> folder that exists on my Hotmail and Tbird. I have a filter for > >>> EIECMR on Tbird, but not hotmail. I then sent a message from a > >>> different account on Hotmail. It arrived in Tbird in the EIECMR > >>> folder and in hotmail in the Inbox. (It showed in Sent in hotmail, but > >>> not in Tbird.) I also sent a similar email from the alternative > >>> account using Tbird. Similar results except it appeared in Tbird Sent > >>> folder, but not in hotmail Sent. Nothing too surprising. But, in > >>> Tbird, neither message contained an X-folder entry under View message > >>> source. > >>> In hotmail I shifted a couple of emails into the EIECMR folder and > >>> wondered if they would find their way into Tbird Inbox but no sign > >>> (yet). so, I'm also not clear what the WebMail Download box is for or > >>> how one exploits it. > >>> Sandy > >>> On Jan 11, 5:33 pm, Chris Clifton<[email protected]> wrote: > >>>> Hi Sandy, > >>>> I can't try this myself as my Hotmail account uses the free POP service > >>>> from Hotmail, not the extension. I think that it would be the case that > >>>> you will only find the "X-folder" line in a mail that has been > >>>> downloaded from a folder in Hotmail on the website. Mails downloaded > >>>> directly from your Hotmail inbox will not contain this line. > >>>> My guess is that you first of all need to create a folder on the Hotmail > >>>> website. Move one or more test messages into this folder. Then in the > >>>> Hotmail extension set the option to download mails from this folder. All > >>>> being well the test messages will be downloaded into your Thunderbird > >>>> inbox. Look out for obvious catches like only downloading unread mail > >>>> when the mails are marked as read in Hotmail. When you have successfully > >>>> downloaded mails from this test folder, you should find the "X-Folder" > >>>> line in the headers. > >> -- > > --
