For a start, I'd think the student might want to set up a video camera and
take a video of people selecting their glasses.  There might be some clues
there.  Are men more likely to select from the tangled pile?  Or women?
 Taller people?  Do difficult-pile selecters seem more friendly?  Less/more
in a hurry?  In smaller/larger groups?

In reading Annette's description, I could envision myself selecting from the
tangled pile because that would be one less pair the poor worker would have
to untangle, fold and place.  (I do this all the time at the grocery.  When
some poor grocery worker is putting an item that I want on the shelf, I take
it from his cart and tell him, with a smile, that that's one less he/she has
to put on the shelf.  Not that they ever seem particularly grateful, but
then I guess I'm not really saving him/her all that much work...)

If he does take a video, I'd love to have you put it on youtube and let us
all take a look and search for other hypotheses.

Beth Benoit
Granite State College
Plymouth State University
New Hampshire

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