I think we have to remember a few things:

- The old Slim Devices would probably not be able to produce both the
Radio and Touch, my guess is that the delays would have caused them to
go bankrupt. Logitech's economical strength has probably saved the
Squeezebox product family.

- The people reading this thread is not the people that should read
this critique. This forum is read by Logitech developers and test
personal who have done everything very well. The management, sales and
support people who you guys are criticizing are probably not even
reading this forum. So all you do is creating extra frustration among
community members and the few Logitech's resources that all have done
their job very well.

I feel that its right to critique Logitech when they aren't doing their
job but we might need to think about who is reading the critique. If you
like the critique to have some effect, it's probably better to call your
Logitech sales or support representative and tell them what you think.

I do agree that it's painfully obvious that the Logitech organization
isn't used to launching popular products which people is willing to
pre-order before they have reached the market. It's also painfully
obvious that they aren't used to handle release delays, which are quite
common in software focused projects but a bit less common in hardware
focused projects as most other Logitech products. Logitech is probably
more used to releasing products which you decide to buy when you see
them in the store.

Still, we have to give Logitech some credit, they have actually
succeeded in producing the top audio streaming devices on the market.
Both the Touch and Radio have so much potential and we have only seen
the top of the ice berg so far. Just wait until the third party
community realizes that they are small silent completely open Linux
machines with great audio circuits which you basically can hack to do
whatever you like.

For everyone that's still waiting for your Touch, I feel your pain, but
as already mentioned it's both worth the wait and every dollar you have
to spend to get it. Remember that you are waiting for the best audio
streaming device on the market.


-- 
erland

Erland Isaksson
'My homepage' (http://erland.isaksson.info) (Install my plugins through
Extension Downloader)
(Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse,
Custom Scan,  Custom Skip, Multi Library, Title Switcher and Database
Query plugins'
(http://wiki.erland.isaksson.info/index.php/Category:SlimServer))
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View this thread: http://forums.slimdevices.com/showthread.php?t=77178

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