pounce;534904 Wrote: > It's an emotional issue though. > > If you go by the logic that customers should always be provided the > best price and treatment retroactively for their purchases I think > there would be problems. > > If you personally sold products I bet you might have a different > perspective. > > I'm not defending Logitech. I just see people Bashing the company on > all sorts of different points when really they would shut up if they > got $75 bucks back. > > Do I think people that per-ordered months ago should be given priority > in shipment? Yes. Would I get bent out of shape about it? Not really. I > don't need a product to make me feel speshel ;)
I work as a Quality Analyst for a Customer Service department, it's my job to make sure customers are kept happy, and we we go to great lengths to so. A great deal of companies DO have policies where the customer is given the lowest price (often within 30 days), without the customer needing to ask. No, I don't need a product to make me feel special either, in fact on general principle I'll probably return the Touch when it arrives. -- craiglester ------------------------------------------------------------------------ craiglester's Profile: http://forums.slimdevices.com/member.php?userid=9702 View this thread: http://forums.slimdevices.com/showthread.php?t=77178 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
