toby10;616408 Wrote: > All looks good. As suggested, call support. :(
I have a solution to this problem, in case anyone else encounters it and needs a Fix. OK, I called support and worked with them for a week. They are pretty much worthless. They have a 'Solution' that they try to apply to your problem. They have you turn off Firewalls and delete software and send log files. they do not 'Troubleshoot your problem'. You end up answering the same questions and repeating the same procedures multiple times. They finally "give up" and tell you to find another '3rd party' tech to help you. For their Product? WTF? - I used to be a tech support Manager, and this outfit is very, very poor. Halfway through the 'troubleshooting' process, I came to the conclusion that re-installing my Windows XP OS and starting over would probably fix the problem. So, I bit the bullet and re-installed the OS and YES the problem is Solved! -- Cut-Throat ------------------------------------------------------------------------ Cut-Throat's Profile: http://forums.slimdevices.com/member.php?userid=43167 View this thread: http://forums.slimdevices.com/showthread.php?t=86153 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
