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nicolas75;621438 Wrote: > I am in the business of software development, and have been for 20 > years. > For applications and databases far more complex than squeezebox > software and database. > > In my opinion, the correct attitude is not extrapolate than the > software is fine, just because it works fine for you. > Ok the fact that you are satisfied means than not 100% of customers are > ready to throw the application through the window ... > > But if you want Logitech to go on selling squeezebox product, > everything must be fine, not only for you, or for a few customers. > > There is no need to be an expert to see that a lot of people, and a lot > of experienced people tell that TinySBS is not satisfying. > > At the beginning, I was like you, and satisfied. > But after a few weeks, it was obvious for me, that this functionality > is not ok for most people, if the goal is to replace SBS. > It is not reliable enough, if you regularly disconnect the usb hdd, or > regularly add new files. > Rescanning time is not acceptable for normal people, with normal use. > Don't get me wrong, I still think it is fine with usb stick of 8GB > (with 7.6, not 7.5.3, nor 7.5.4), but not for big HDD > > If Logitech stopped to advertise the TinySBS thing (I fully approve > this decision), it is not just to bother you, and please a small > minority of disatisfied customers ... > > Your experience is very strange. > I am listening several hours a day all week long, not only on weekends > like you. > I guess that on working days, your ISP may be more loaded than on > weekends. > And while you listen 12 hours a day on weekends, a lot of people, like > me, are not at home using their computers. > > This could explain why you have very few problems, and why your > personal situation cannot be extrapolated. > > I have one the best internet connection you can imagine having at home, > with astonishing performance for everything > (FTTH connection 100Mb down and 50Mb up, with usually even better > figures) > > I guess the streams you are listening to, are extremely stable. > Because normally, a lot of radios streams have occasionally small > dropouts. > > If I listen to those streams with my laptop, I have no problem, and can > hardly notice some very short dropouts when the stream server is not as > its best. > If I listen to the same streams with SBS, it can be perfectly fine for > a week or two. > But sometimes, while I have no problem listening with any other > software on the laptop, I have several seconds rebuffering with the > Touch (unacceptable for a normal customer), and with 7.5.3, it just > stops playing. > > You can think whatever you want, it is obvious for me than the problem > is 100% in the squeezebox chain. > I have 0 problem (very short droppout due to the stream server is not a > problem for me) with any other software and the laptop. > > It is not just me, a lot of people have the same problem. > > 7.5.4 RC doesn't solve problems I have for USB sticks, and I won't > loose my time with 7.5.x versions. > > 7.6 seems much better, I hope Logitech started to handles problems > after seeing what happened with 7.5.3 > > In my opinion, SBS developers were prone to add new things in what > should be maintenance releases where no regression should be > tolerated. > > [Edit] apparently you always use a laptop, but never connect directly > to mysqueezebox.com, which makes everything worse ... > So your use is far from being everyone's use. > I use > - direct connection to mysqueezebox.com (no SBS nor TinySBS) > - SBS on a laptop Window 7 x64 6GB ram and SSD drive > - TinySBS on a usb stick (which now works fine with 7.6) > > So I guess the way I use the Touch is more general than yours > > One last thing most developers don't understand : > When a product like a Squeezebox is really well developped, you > shouldn't have to teach people how to use it. > May be ask them 10 minutes reading a simple and clear documentation, > but no more. I didn't give you the full story for brevity. At my primary home, I listen to SbS about 7 or 8 hours a day (4 hours every morning, mostly radio internet streaming, and 3 to 4 hours at night, mostly my own music). Yes, I mostly listen rather than watch TV (my wife does enough of that for both of us). And this is every day that I'm NOT at the weekend place. At home I have a vortexbox appliance serving the music and I'm running a TRANSPORTER, a TOUCH, a RADIO and a BOOM. They are all ethernet connected except the RADIO which is WIFI. Second, it is true that I currently do NOT use mysqueezebox.com for connecting. But until about 3 to 4 weeks ago, I ONLY used mysqueezebox.com for connecting at the weekend place for the last maybe 3 years or so, streaming internet radio and pandora. And I didn't have any problems with dropouts, buffering, etc. I know several people who use only mysb.com and have a very good user experience. I'm not trying to argue with you, but you seem to think that your datapoints are more important than my datapoints and that somehow I'm unusual. Most of the happy users I know don't even know that this forum exists (and were up and running in 10 minutes with little instruction). Most happy users of a product don't seek out user forums to post "everything works". Finding more complaints than praise on a user forum is pretty standard for this very reason. You can't extrapolate this back to the population. I do agree with you on some important points. TinySbS in the TOUCH is NOT a replacement for a full blown SbS on a computer and should not be advertised as such. And there are so many variables with the HDD, network, etc. that the TinySbS can create lots of problems for some users. -- garym ------------------------------------------------------------------------ garym's Profile: http://forums.slimdevices.com/member.php?userid=17325 View this thread: http://forums.slimdevices.com/showthread.php?t=86446 _______________________________________________ Touch mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/touch
