Here's another vote for this functionality. I want an email to go out to the @Releases group whenever a ticket of the Release type changes to the status 'release_ready'.
On Mar 1, 8:23 am, ElJefeWatson <[email protected]> wrote: > We have a large pile of external users who contact our help desk who > then enters the ticket in trac for them or resolves it (password > change, desktop config problems, etc), so they are not users that go > into trac and configure their preferences. They help desk will enter > theiremailaddress as the reporter. We want toemailthe reporter if > their problem is logged as a trac ticket for a software change. When > it gets approved for work we want anotheremailto the reporter, and > when it gets closed we want anotheremailsent to them. All the > statuses in between we don't want to mail bomb the reporter. > > In the Announcer plugin is there way to send emails to the reporter > based on thestatus? I've hacked some new code to do that, but was > wondering whether it was possible without that and I missed > something. > > Related to that, what's the etiquette for having that considered for > integration in the plug-in or should I make it into a separate trac > hack? I'm also considering making a 2 column ticketemailformatter > in html and plain text ala the current trac ticket layout vice a > single column layout currently used in Announcer, should that also go > into another hack? Consider me a novice in the whole open source > world and contributing. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
