Martin, I have an enterprise server email.
The cron job. You configured for the Apache user (www-data) or to the user "myticketuser"? Thank you. 2013/6/26 W. Martin Borgert <[email protected]> > Quoting "Ivanelson Nunes" <[email protected]>: > >> I did the installation and configuration by following this [1]site. >> >> My problem is that I do not understand where I set up a mail account that >> will receive the messages. And say where these messages should be a >> Ticket? >> >> Now do not get it where I can configure the e-mail that will receive the >> messages and then create the new ticket. >> >> My OS is Ubuntu 12.10 and Trac 1.0. I've tried to configure Postfix and >> Fetchmail. >> >> Still do not understand how to configure the MTA :( >> > > The important points are: > > 1. You need an IMAP(S) server (or POP). > I can't help you with this issue, sorry. > > 2. You need to fetch the mail from IMAP(S)/POP and forward it to > email2trac. I do this using a cron job (every two minutes) using > getmail4. > > A. For security reasons, I have a user "myticketuser" (disabled > password, no login possible), whos cron entry is: > > */2 * * * * /usr/bin/getmail > /dev/null > > B. This user has the following ~/.getmail/getmailrc: > > [retriever] > type = SimpleIMAPSSLRetriever > server = imap.myimapserver.com > username = myticketmail > password = WHATEVER > mailboxes = ("INBOX",) > move_on_delete = Trash > > [destination] > type = MDA_external > path = /usr/bin/sudo > arguments = ("-u", "www-data", "/usr/bin/email2trac") > > [options] > delete = True > verbose = 2 > > "www-data" is the user name of the Trac process. > > This way, all mail to > "myticketmail@whateveryouhave.**com<[email protected]>" > create > Trac tickets. > > HTH. > > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/groups/opt_out.
