On Tuesday, June 25, 2013 5:18:18 PM UTC-5, ivanelson wrote:
>
> I did the installation and configuration by following this [1]site.
>
> My problem is that I do not understand where I set up a mail account that 
> will receive the messages. And say where these messages should be a Ticket?
>
> Now do not get it where I can configure the e-mail that will receive the 
> messages and then create the new ticket.
>
> My OS is Ubuntu 12.10 and Trac 1.0. I've tried to configure Postfix and 
> Fetchmail.
>
> Still do not understand how to configure the MTA :(
>
>
After you install MTA. check it receives emails..

send an email to yourusername@yourcomputerORservername

if you received (mutt) email then you are good with MTA. 

Now you just need to add your email2trac emails in aliases

vi /etc/aliases
and add:

companyit: |"/usr/bin/run_email2trac --project=companyit --ticket_prefix=it"

then 
newaliases

now you can send email to below:
companyit@yourcomputerORservername


If you have not done this already:
in /etc/email2trac.conf you add

[companyit]
project: /home/path_to_trac
spam_level: 1
it_milestone:IT

remember that if you want to set some other fields like owner to Lucas you 
would use ticket_prefix (from aliases) in the options, so:

it_owner:Lucas
it_component:None
it_priority:critical

I have about 20 email setup for different departments going into different 
milestone, owners.

its pretty easy when you get it.

Enjoy,
Lucas





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