On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote:
>
> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman wrote:
>>
>>
>>
>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote:
>>>
>>>
>>>
>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote:
>>>>
>>>>
>>>>
>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote:
>>>>>
>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote:
>>>>>>>
>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>
>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- 
>>>>>>>>>>>>> Hash: SHA1 
>>>>>>>>>>>>>
>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: 
>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda wrote: 
>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: 
>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log file at 
>>>>>>>>>>>>> DEBUG 
>>>>>>>>>>>>> >>> level, 
>>>>>>>>>>>>> >>> for a session that spans restarting the web server to 
>>>>>>>>>>>>> navigating 
>>>>>>>>>>>>> >>> to the 
>>>>>>>>>>>>> >>> /newticket page. 
>>>>>>>>>>>>> >> 
>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more debut 
>>>>>>>>>>>>> logging, 
>>>>>>>>>>>>> >> please. 
>>>>>>>>>>>>> > 
>>>>>>>>>>>>> > So let me see if I understand what you want me to do with 
>>>>>>>>>>>>> the debug log. 
>>>>>>>>>>>>> > Start trac and then restart the web server (apache) without 
>>>>>>>>>>>>> exiting 
>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? 
>>>>>>>>>>>>>
>>>>>>>>>>>>> Just restart the server, that is providing dynamic Trac 
>>>>>>>>>>>>> content. 
>>>>>>>>>>>>> Capture the log from after restart up to the end of the first 
>>>>>>>>>>>>> request, 
>>>>>>>>>>>>> that shall target /newticket directly. It will show a full 
>>>>>>>>>>>>> Trac 
>>>>>>>>>>>>> environment reload and the request itself. A browser refresh 
>>>>>>>>>>>>> would only 
>>>>>>>>>>>>> lengthen the log without providing additional information. 
>>>>>>>>>>>>>
>>>>>>>>>>>>> Steffen Hoffmann 
>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- 
>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) 
>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - http://www.enigmail.net/ 
>>>>>>>>>>>>>
>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK 
>>>>>>>>>>>>>
>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b 
>>>>>>>>>>>>> =ogY/ 
>>>>>>>>>>>>> -----END PGP SIGNATURE----- 
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> I have attached my trac.log
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I don't see anything obvious so far. Could you try upgrading 
>>>>>>>>>>> to TracTicketTemplatePlugin 0.9dev though? It appears you are still 
>>>>>>>>>>> running 
>>>>>>>>>>> 0.8.
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Now I am going to show your how much I don't know about trac. I 
>>>>>>>>>> tried using easy_install to download the template version and 
>>>>>>>>>> couldn't it. 
>>>>>>>>>> So I downloaded the source and created the egg. The source I 
>>>>>>>>>> downloaded and 
>>>>>>>>>> build was under 0.11.
>>>>>>>>>>
>>>>>>>>>> Please point me in the direction to get the latest. 
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> You can upgrade by executing:
>>>>>>>>> easy_install 
>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/
>>>>>>>>>
>>>>>>>>> and then restarting your webserver.
>>>>>>>>>
>>>>>>>>> When testing the latest version, it would be best to clear your 
>>>>>>>>> browser cache and do a hard-refresh of the page (hold down SHIFT 
>>>>>>>>> while 
>>>>>>>>> clicking the refresh button).
>>>>>>>>>
>>>>>>>>
>>>>>>>> Got an error trying to upgrade:    
>>>>>>>> File 
>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py",
>>>>>>>>  
>>>>>>>> line 233, in get_svn_revision
>>>>>>>> IndexError: list index out of range
>>>>>>>>
>>>>>>>
>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved by upgrading 
>>>>>>> setuptools.
>>>>>>> http://trac-hacks.org/ticket/10778#comment:4
>>>>>>>
>>>>>>> If you don't want to upgrade setuptools, then probably the easiest 
>>>>>>> way to proceed is:
>>>>>>>  1. Download an archive of the source: 
>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip
>>>>>>>  2. Change to the 0.11 directory and run easy_install  
>>>>>>>
>>>>>>
>>>>>> Not sure if this will help but attached my about page 
>>>>>>
>>>>>
>>>>> It looks like you have the latest setuptools (3.1). Did you upgrade 
>>>>> just now?
>>>>>
>>>>> I think that someone previously suggested the SVN 1.7 issues should 
>>>>> have been fixed in setuptool 1.2:
>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18
>>>>>
>>>>> Anyway, did you try installing per the steps suggested in my previous 
>>>>> message? 
>>>>>
>>>>
>>>> After I download and installed templateplugin as per your instructions 
>>>>  I went back and also upgrade setup tools. 
>>>>
>>>
>>> What was the result? Any change in behavior? 
>>>
>>
>> Unfortunately no change. Console still shows timeout not defined. 
>>
>
> Do you think it's possible that you have an older version of Trac on your 
> Python search path? It doesn't seem likely since the proper version of Trac 
> is displayed on the about page, but we are running out of things to check.
>

My trac.pth does contain two lines:
C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg
C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg

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