On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote:
>
>
>
> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote:
>>
>>
>>
>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote:
>>>
>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote:
>>>>
>>>>
>>>>
>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote:
>>>>>
>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote:
>>>>>>>>>
>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda wrote:
>>>>>>>>>>>
>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- 
>>>>>>>>>>> Hash: SHA1 
>>>>>>>>>>>
>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: 
>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda wrote: 
>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: 
>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log file at 
>>>>>>>>>>> DEBUG 
>>>>>>>>>>> >>> level, 
>>>>>>>>>>> >>> for a session that spans restarting the web server to 
>>>>>>>>>>> navigating 
>>>>>>>>>>> >>> to the 
>>>>>>>>>>> >>> /newticket page. 
>>>>>>>>>>> >> 
>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more debut 
>>>>>>>>>>> logging, 
>>>>>>>>>>> >> please. 
>>>>>>>>>>> > 
>>>>>>>>>>> > So let me see if I understand what you want me to do with the 
>>>>>>>>>>> debug log. 
>>>>>>>>>>> > Start trac and then restart the web server (apache) without 
>>>>>>>>>>> exiting 
>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? 
>>>>>>>>>>>
>>>>>>>>>>> Just restart the server, that is providing dynamic Trac content. 
>>>>>>>>>>> Capture the log from after restart up to the end of the first 
>>>>>>>>>>> request, 
>>>>>>>>>>> that shall target /newticket directly. It will show a full Trac 
>>>>>>>>>>> environment reload and the request itself. A browser refresh 
>>>>>>>>>>> would only 
>>>>>>>>>>> lengthen the log without providing additional information. 
>>>>>>>>>>>
>>>>>>>>>>> Steffen Hoffmann 
>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- 
>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) 
>>>>>>>>>>> Comment: Using GnuPG with Icedove - http://www.enigmail.net/ 
>>>>>>>>>>>
>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK 
>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b 
>>>>>>>>>>> =ogY/ 
>>>>>>>>>>> -----END PGP SIGNATURE----- 
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I have attached my trac.log
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I don't see anything obvious so far. Could you try upgrading 
>>>>>>>>> to TracTicketTemplatePlugin 0.9dev though? It appears you are still 
>>>>>>>>> running 
>>>>>>>>> 0.8.
>>>>>>>>>
>>>>>>>>
>>>>>>>> Now I am going to show your how much I don't know about trac. I 
>>>>>>>> tried using easy_install to download the template version and couldn't 
>>>>>>>> it. 
>>>>>>>> So I downloaded the source and created the egg. The source I 
>>>>>>>> downloaded and 
>>>>>>>> build was under 0.11.
>>>>>>>>
>>>>>>>> Please point me in the direction to get the latest. 
>>>>>>>>
>>>>>>>
>>>>>>> You can upgrade by executing:
>>>>>>> easy_install 
>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/
>>>>>>>
>>>>>>> and then restarting your webserver.
>>>>>>>
>>>>>>> When testing the latest version, it would be best to clear your 
>>>>>>> browser cache and do a hard-refresh of the page (hold down SHIFT while 
>>>>>>> clicking the refresh button).
>>>>>>>
>>>>>>
>>>>>> Got an error trying to upgrade:    
>>>>>> File 
>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py",
>>>>>>  
>>>>>> line 233, in get_svn_revision
>>>>>> IndexError: list index out of range
>>>>>>
>>>>>
>>>>> That's a setuptools + SVN 1.7 issue which can be solved by upgrading 
>>>>> setuptools.
>>>>> http://trac-hacks.org/ticket/10778#comment:4
>>>>>
>>>>> If you don't want to upgrade setuptools, then probably the easiest way 
>>>>> to proceed is:
>>>>>  1. Download an archive of the source: 
>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip
>>>>>  2. Change to the 0.11 directory and run easy_install  
>>>>>
>>>>
>>>> Not sure if this will help but attached my about page 
>>>>
>>>
>>> It looks like you have the latest setuptools (3.1). Did you upgrade just 
>>> now?
>>>
>>> I think that someone previously suggested the SVN 1.7 issues should have 
>>> been fixed in setuptool 1.2:
>>> https://pypi.python.org/pypi/setuptools/3.1#id18
>>>
>>> Anyway, did you try installing per the steps suggested in my previous 
>>> message? 
>>>
>>
>> After I download and installed templateplugin as per your instructions  I 
>> went back and also upgrade setup tools. 
>>
>
> What was the result? Any change in behavior? 
>

Unfortunately no change. Console still shows timeout not defined. 

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